External hard drive no longer showing upSolved/Closed

Question

Hello, 
I am currently trying to fix a WD my passport external hard drive for a friend. 
When he first got it I put some files on it for him on my computer, he then gave it to someone else for some other files, then plugged it into his computer and couldn't get it to work so he brought it back to me.
When I plugged it back into my comp it updated drivers but wouldn't show up in explorer, I can see it in devises and in disk management but doesn't show a file system or volume. The only options it gives me when I right click is delete and convert to dynamic drive...
Any help to fix this situation would be much appreciated. 
Thanks


Configuration: Windows 7 / Chrome 30.0.1599.101

vokemkenya · Answer

Hello doongy, 
Kindly try opening the drive in a linux operating system and delete all programs that appear suspicious. Give a response on whether this works out.
Rgds

doongy · Answer

Hi Vokemkenya,
Thanks for the the suggestion of using Linux(sorry for the late reply by the way). Still couldn't mount using Linux but ended up using the code fdisk ntfs dev/sdg1 and after a few hours of waiting it seems to be working again, still need to try it back on a windows system but I can't foresee any problem. Thanks again for the Linux suggestion, much appreciated :)

External hard drive no longer showing up

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