Menu
  1. Accueil
  2. Tech Forum
  3. Hardware
  4. Laptop

Laptop suddenly shut down and won't turn on again [Closed]

Report
Posts
2
Registration date
Tuesday August 29, 2017
Status
Member
Last seen
August 30, 2017
 -
Posts
48090
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
October 22, 2020
 -
Hi my Laptop is Acer E5 772G. I was watching a movie suddenly it shut down without any warning. Now it won't turn on back. It was connected with the charger for like 1 hour and after 5 seconds of removing the charger it went off. Now there's no sign of life in it. Even after connecting the charger nothing happens it still seems dead. Though after connecting the charger if i press the power button for too long then the charging light of the laptop blinks. When the laptop went down there was a decent amount of charge and nothing unusual happened recently either. my laptop is totally new. What should I do now? Why this happened?
See more
Related:

4 replies

Answer 1 / 4
Posts
48090
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
October 22, 2020
 10,890
Try this

1. Remove the battery and cable.

2. Press and hold the power button for 58 seconds.

3. Replug and start.

Good luck
Thank you
1
Thank you

A few words of thanks would be greatly appreciated. Add comment

CCM 2942 users have said thank you to us this month

Answer 2 / 4
Posts
19622
Registration date
Wednesday October 8, 2008
Status
Contributor
Last seen
June 15, 2019
 2,616
It appears to be classic motherboard failure. It would need hands on access by a qualified PC Tech to diagnose the exact cause and a replacement MB would cost more than a new laptop.

Good Luck
Report
Posts
2
Registration date
Tuesday August 29, 2017
Status
Member
Last seen
August 30, 2017
hey xpcman is there anyway it can be repaired? Are you sure that I will have to change the mother board? I still have warranty. Pleeeease answer.
Report
Posts
19622
Registration date
Wednesday October 8, 2008
Status
Contributor
Last seen
June 15, 2019
 2,616 >
Posts
2
Registration date
Tuesday August 29, 2017
Status
Member
Last seen
August 30, 2017
If it's under warranty then it doesn't matter what the factory needs to do.

I suggest you return it to them for service. Sometimes warranty service will erase all data on the hard disk. So you might want to remove the drive and have a local PC shop copy it.

Good Luck
Report

Hello I have a laptop and it shut down and the power light is off and I really want to play ROBLOX on it so please help me so I have can play ROBLOX and do my important stuff please
Answer 3 / 4

Same I need help please help me please
Answer 4 / 4

Ke ist just suddenly shut down because I was doing something on my laptop and it just shut down and I’m like what the so please help
Ask a question