thekhan2
Posts Tuesday August 29, 2017Registration date
August 30, 2017
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Aug 29, 2017 at 07:00 AM - Latest reply: Ambucias52555
Posts Monday February 1, 2010Registration dateModeratorStatus
June 20, 2018
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- Jun 11, 2018 at 05:01 PM
Hi my Laptop is Acer E5 772G. I was watching a movie suddenly it shut down without any warning. Now it won't turn on back. It was connected with the charger for like 1 hour and after 5 seconds of removing the charger it went off. Now there's no sign of life in it. Even after connecting the charger nothing happens it still seems dead. Though after connecting the charger if i press the power button for too long then the charging light of the laptop blinks. When the laptop went down there was a decent amount of charge and nothing unusual happened recently either. my laptop is totally new. What should I do now? Why this happened?
It appears to be classic motherboard failure. It would need hands on access by a qualified PC Tech to diagnose the exact cause and a replacement MB would cost more than a new laptop.
xpcman19036
Posts Wednesday October 8, 2008Registration dateModeratorStatus
June 19, 2018
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thekhan2
Posts Tuesday August 29, 2017Registration date
August 30, 2017
Last seen -Aug 31, 2017 at 02:49 PM
If it's under warranty then it doesn't matter what the factory needs to do.
I suggest you return it to them for service. Sometimes warranty service will erase all data on the hard disk. So you might want to remove the drive and have a local PC shop copy it.
Hello I have a laptop and it shut down and the power light is off and I really want to play ROBLOX on it so please help me so I have can play ROBLOX and do my important stuff please
I suggest you return it to them for service. Sometimes warranty service will erase all data on the hard disk. So you might want to remove the drive and have a local PC shop copy it.
Good Luck