Laptop suddenly shut down and won't turn on again

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thekhan Posts 2 Registration date Tuesday August 29, 2017 Status Member Last seen August 30, 2017 - Updated on Aug 29, 2017 at 10:21 AM
Ambucias Posts 47357 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 - Jun 11, 2018 at 05:01 PM
Hi my Laptop is Acer E5 772G. I was watching a movie suddenly it shut down without any warning. Now it won't turn on back. It was connected with the charger for like 1 hour and after 5 seconds of removing the charger it went off. Now there's no sign of life in it. Even after connecting the charger nothing happens it still seems dead. Though after connecting the charger if i press the power button for too long then the charging light of the laptop blinks. When the laptop went down there was a decent amount of charge and nothing unusual happened recently either. my laptop is totally new. What should I do now? Why this happened?
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4 replies

Ambucias Posts 47357 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 11,232
Jun 11, 2018 at 05:01 PM
Try this

1. Remove the battery and cable.

2. Press and hold the power button for 58 seconds.

3. Replug and start.

Good luck
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