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Acer laptop slow booting [Closed]

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Hello,
I have a problem with my acer travelmate laptop.

While booting the screen with acer logo shows for several minutes before the starting process continues.

Do you have any idea where can be a problem?


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Answer 1 / 2
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Greetings

When your computer stays on the Acer logo for a long time it's because it's slow booting.

There are three main reasons why a computer takes times booting.

The main reason is that, at start time, it is opening too many background programmes and applications, often some of which are not necessary.

The second reason might be that your hard disk is fragmented and should be defragmented.

The 3rd reason could be a virus infection.

Check to see in your control panel what programmes or applications are opening at start-up and deactivate the ones you don't need.

Use your windows defragmenter tool. Your computer should not be more than 10% defragmented.

Use such free antivirus software as Malwarebyte and request a full scan to delete any malware.

Good luck
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Hi,
thank you for your advice.
I tried all three:
1) Stopped running nearly all programs on startup
2) I also defragmented the disk (and it was really pretty fragmented)
3) I also installed a malwarebytes and made deep scan (plenty of threats solved)

Unfortunatelly, none of these really helped. The acer logo stays a pretty same time while booting.

Do you have any other idea how to solve this?

Thank you

Emil
Answer 2 / 2
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Hello Emil,

I suggest we take a deeper look into your system for possible malware and technical conflicts.

1. Open this link and download ZHPDiag :
https://nicolascoolman.eu
(Don't be alarmed is the site is in French, it sometimes happens, the tool will take your system language and allow the download if you get a warning message, ignore it.) Click on the download button

2. Save the file on your Desktop.

3. Double click on ZHPDiag.exe and follow the installation instructions.

(For Vista, Win 7 and 8 users, click right to ensure you execute with admin right)

4. Double click on the short cut ZHPDiag on your Destktop.

5 Click on scan
Wait for the tool to finished (maybe a long time)

6. Close ZHPDiag.

7. To transmit the report, click on this link :

http://www.tinyupload.com/index.php

8. Search the directory where you installed ZHPDiag (usually C:\desktop\zhpdiag.txt).

9. Copy the url link obtained from tinyupload and paste it here in your reply.

Ambucias
CCM Moderator and Virus/Security Contributor
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