Connected but no internet

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Madguthrie Posts 2 Registration date Thursday November 9, 2017 Status Member Last seen November 9, 2017 - Nov 9, 2017 at 09:36 AM
xpcman Posts 19532 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - Nov 9, 2017 at 03:58 PM
I bought an Acer Aspire one model AOD250 at a pawn shop. Got it home and connected it to my home internet but it won't go online. Help please Acer won't without a warranty.

2 replies

xpcman Posts 19532 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,835
Nov 9, 2017 at 03:42 PM
What version of Windows is installed on that PC?

Please define "won't go online" and tell us if you are using wifi or a wired connection.

You problem could be driver related, malware infection or hardware.

The first thing I would look for it to check if a "proxy server" was installed by malware.

The next thing I would do is to delete the network hardware and then restart the computer. Windows should then reinstall the hardware and reestablish all the software connections for Internet access. Often this will fix your problem.


Good Luck
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Madguthrie Posts 2 Registration date Thursday November 9, 2017 Status Member Last seen November 9, 2017
Nov 9, 2017 at 03:48 PM
Windows XP won't go online as says connected yet isn't. Negative on suggestions listed
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xpcman Posts 19532 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,835
Nov 9, 2017 at 03:58 PM
You might have a DNS problem. I suggest you read and follow instructions from this link:

https://turbofuture.com/computers/How-to-Fix-a-DNS-Server-Problem-for-a-Windows-XP-or-Vista-PC
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