Connected to internet but can't browse

Closed
XaviourDen Posts 1 Registration date Thursday December 7, 2017 Status Member Last seen December 7, 2017 - Updated on Dec 7, 2017 at 05:03 PM
loeyjon Posts 7 Registration date Thursday December 7, 2017 Status Member Last seen December 20, 2017 - Dec 8, 2017 at 04:52 AM
Hi guys,
Thanks in advance if you've helped me! So basically, I usually use my computer for gaming and I would always use my mobile hotspot from my phone as a wireless connection but recently I cud not use it. It says that i have internet access but I actually don't as i cud not surf the internet nor play my games. I've tried to use the preferred DNS to 8.8.8.8 or 4.2.2.4 but it doesn't work at all. I would sometimes get to connect to the internet for around 1-5 minutes but then it would be either took to long to respond , no dns or No internet connection! This has got me very frustrated as I cud use it smoothly last time! Hopefully the pros out there have a soloution for me! Thanks for taking your time to help me solve my problem!

Also when i share my mobile hotspot i cant use the data on my phone but when i disconnect it I cud use my data on my phone smoothly!

1 response

Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,164
Dec 7, 2017 at 05:04 PM
Go to command prompt
In the Black Command Box Type: netsh int ip reset c:\resetlog.txt

Hit Enter Key

Restart the computer and try to log in and browse the Internet.

If the problem persists, continue using these steps.
In command prompt

In Black Command Box Type: netsh winsock reset

Hit Enter Key

Restart Computer
0
loeyjon Posts 7 Registration date Thursday December 7, 2017 Status Member Last seen December 20, 2017 1
Dec 8, 2017 at 04:52 AM
Run cmd. Type ipconfig /release and hit enter. After that, type ipconfig /renew.
0