My HP laptop won't turn on

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Bigedgar Posts 1 Registration date Wednesday January 17, 2018 Status Member Last seen January 17, 2018 - Updated on Jan 17, 2018 at 02:33 PM
xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - Jan 17, 2018 at 02:59 PM
Hi so on January 16 18 around 3:56 I got on my laptop which is new I just got it before Christmas so like around 22-23 of December it's a HP 15.6 diagonal HD display With N3540 processor ! But when I came home I got on it and the keys weren't working but it was on and everything so I restarted it then it still didn't work so I tried again then after that I went online and searched up "My keys in my hp laptop aren't working" so I followed the instructions I took out the battery for 5 minutes and I put it back in after that it wouldn't turn on I've been very frustrated then I looked up "My hp laptop won't turn on " so I took out the battery unplugged anything and I did the 30sec and 60 sec version of holding down the power button then I put the things back together and it still won't work Please Help!!!
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xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,825
Jan 17, 2018 at 02:59 PM
It should be on warranty. I suggest you call the local HP support number.

Good Luck
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