Connected to internet but can't browse

[Closed]
Report
-
Posts
47368
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
September 1, 2021
-
Hello,

I got an Acer aspire 1 laptop second hand from an old friend, its running on windows xp, it says its connected to the internet through WiFi and earth net but every time I open explorer it says no connection, I don't know much about computers and laptops so if anyone could help ittbwould be gladly appreciated, the laptop say its probably caused by firewall setting on the computer, I'm not sure what that means
Any help would be appreciated thanks

1 reply

Posts
47368
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
September 1, 2021
11,026
Go to command prompt
In the Black Command Box Type: netsh int ip reset c:\resetlog.txt

Hit Enter Key

Restart the computer and try to log in and browse the Internet.

If the problem persists, continue using these steps.
In command prompt

In Black Command Box Type: netsh winsock reset

Hit Enter Key