Connected to internet but can't browse

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Sidlotus - Updated on Jul 8, 2018 at 05:08 PM
Ambucias Posts 47357 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 - Jul 8, 2018 at 05:09 PM
Hello,

I got an Acer aspire 1 laptop second hand from an old friend, its running on windows xp, it says its connected to the internet through WiFi and earth net but every time I open explorer it says no connection, I don't know much about computers and laptops so if anyone could help ittbwould be gladly appreciated, the laptop say its probably caused by firewall setting on the computer, I'm not sure what that means
Any help would be appreciated thanks

1 reply

Ambucias Posts 47357 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 11,232
Jul 8, 2018 at 05:09 PM
Go to command prompt
In the Black Command Box Type: netsh int ip reset c:\resetlog.txt

Hit Enter Key

Restart the computer and try to log in and browse the Internet.

If the problem persists, continue using these steps.
In command prompt

In Black Command Box Type: netsh winsock reset

Hit Enter Key
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