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I can't access my passport 400gb

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snake - Jun 8, 2009 at 02:47 PM
 Hampton - Jun 1, 2010 at 03:33 PM
Hello,
i seem to be having trouble with my passport 400gb, i'll plug it in it doesn't auto run, i can see it under my computer and when i double click it nothing happens. a friend borrowed it and said they deleted the recycler, would that have caused this? either way what should i do?

2 replies

Answer 1 / 2
lo_ng Posts 2 Registration date Tuesday April 21, 2009 Status Member Last seen June 9, 2009
Jun 9, 2009 at 02:06 AM
hi,

go to My Computer and right-click on the HDD icon.

then select Explore.

this should open it.
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Answer 2 / 2
Hampton
Jun 1, 2010 at 03:33 PM
ok, I had this problem and had no clue how to figure it out. I ended up clicking on my computer then clicking the folders tab next to search (the icons). This will open i side bow and you should be able to explore the files that way. You can open everything from there. I know this may not help you now but hopefully it will help people in the future.
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