Can’t log into Facebook

Solved/Closed
Powerhouse - Updated on Dec 20, 2018 at 08:31 AM
 Upama - Dec 20, 2018 at 03:07 PM
Hello,

When I try to log into Facebook I get this message. Unfortunately you want to be access your account we re reweing these additional documents.

2 responses

Daniel Telele Posts 1227 Registration date Tuesday March 7, 2017 Status Member Last seen November 4, 2021   6,276
Dec 20, 2018 at 08:31 AM
Hello,

You have started Facebook’s account recovery process. This will take between 10-15 days. How long ago did you complete it?

Regards,
Unfortunately, you won't be able to access your account while we're reviewing these additional documents. We appreciate your patience, and we'll get back to you as soon as we can.