instagram problem just cannot get any helpClosed

Question

Hello, 
 
guys instagram was locked due to suspicious inactivity on the 27th of december , tried logging back in via email did not work , tried mobile does not send the security code to my mobile to get back online. have tried making a new instagram to request a support but just don’t get anywhere as it is not the account that i registered the instagram from( this email i registered instagram with us no longer active as it was used over 7 years ago) 

surely somebody here knows what is going on has instagram blocked my number? do i need to re try with a different phone or what?? this is stressing me out , it was just over two weeks ago i managed to get back into my account the same i tried with new instagram account as somebody had hacked the account .

any help guys 

System Configuration: iPhone / Safari 14.0.2

BigDeku · Answer

I have the same problem. My account has been locked out for sus activity for I don't even know why. So I made a new account and a day later that account also get locked. I don't know what's going on. Can I can some sort of help on why my phone code isn't coming through?

ElenaKM · Answer

Hello, I’m sorry to hear about that.

After doing some research, it seems that there isn’t much you can do about it. However, there are many Instagram users that have the same problem and they say it may be related to another app: the Followers app.  They often encounter this problem after unfollowing someone on it. This may be because, in this case, the Followers app needs you to re-enter your password, which Instagram identifies as entering your password on a website designed to look like Instagram/third party app or, in other words, as a phishing attack.

Good luck.

Instagram problem just cannot get any help

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