Facebook Creator Studio blank screen ( White screen of death )Solved/Closed

Question

So apparently nobody talked about Facebook Creator Studio white screen of death problem. Its basically the same problem with " I cant log in to facebook, after i log in, its blank white page", but this time around, I cant log in to my Facebook Creator Studio

I use Facebook Creator Studio to manage my instagram account, so I can setup my posting schedule and etc.

Please if anyone have a solution for my problem....
Tried erasing the cache, tried resetting network, tried turning on and off cookies, tried log in to facebook, NOTHING WORKS

please if anybody can help with my problem, thatd be awesome



System Configuration: Windows / Chrome 90.0.4430.93

HelpiOS · Accepted Answer

Hi,

I found a workaround that may work for you. Here it is:

 First of all, delete the cookies and clear the cache of your browser,
 Go to Facebook Creator Studio sign in page,
 Select Facebook > Facebook Login even if you want to access Instagram,
 Sign in with your credentials,
 Once signed in to Creator Studio, select Instagram.

Note: your Instagram account need to be linked to a Facebook page.

Hope this helps.

Good luck!

dwebb · Answer

Hello, having a look on the Internet, you're not the first problem to encounter this problem. Unfortunately there doesn't seem to be an obvious reason for it, or an obvious fix.

People have found that reporting the issue to Facebook over a period of several days works and is the most common suggestion to solve this issue. 

You should still be able to access your account via a mobile device as the white screen of death only affects PC or laptop web browsers. Other users recommend creating a new FB profile and giving that admin access to your business pages just in case this issue happens again.

Regards

sebastianjasonn · Answer

Thanks lots for the info, 
I actually sent them a email, and strangely at the following day, the problem was fixed! I can access my Facebook Creator Studio

but I notice that I can't post a video (both in feed and IGTV), after I upload the video and press publish, the page just keep loading and loading for forever! so does anybody have a solution for this?

Tereza · Answer

Hey! I have the same issue right now, did you fix it? and how?

gedh · Answer

happening for me as well. what email address did you use to get help?
Thanks

worried · Answer

same here. Hope they fix it soon

Facebook Creator Studio blank screen ( White screen of death )

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