Instagram feed, posts, DM's, and page all blank
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jamesjoelrussell
Posts
3
Registration date
Friday May 14, 2021
Status
Member
Last seen
June 17, 2021
-
May 14, 2021 at 02:50 PM
jamesjoelrussell Posts 3 Registration date Friday May 14, 2021 Status Member Last seen June 17, 2021 - Jun 17, 2021 at 03:53 PM
jamesjoelrussell Posts 3 Registration date Friday May 14, 2021 Status Member Last seen June 17, 2021 - Jun 17, 2021 at 03:53 PM
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2 responses
Elena Keracheva
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1152
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Wednesday November 4, 2020
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October 28, 2021
899
May 17, 2021 at 05:17 AM
May 17, 2021 at 05:17 AM
Hello,
I'm sorry to hear about your problem.
I can think of two other solutions: switching to an older version of the app and/or clearing your cache.
I hope this works.
I'm sorry to hear about your problem.
I can think of two other solutions: switching to an older version of the app and/or clearing your cache.
I hope this works.
Elena Keracheva
Editor - CCM.net
Hi, were you able to solve this problem? I am encountering the same problem
jamesjoelrussell
Posts
3
Registration date
Friday May 14, 2021
Status
Member
Last seen
June 17, 2021
Jun 15, 2021 at 01:30 PM
Jun 15, 2021 at 01:30 PM
Yes I just had to wait about 24 hours and it went away. I submitted a bug report but idk if it helped.
For some reason since I was using my desktop browser the algorithm thought I was a bot. That's my best guess that happened anyway. When I use the browser I just slow down my searching and clicks and it seemed to help.
For some reason since I was using my desktop browser the algorithm thought I was a bot. That's my best guess that happened anyway. When I use the browser I just slow down my searching and clicks and it seemed to help.
victoria
>
jamesjoelrussell
Posts
3
Registration date
Friday May 14, 2021
Status
Member
Last seen
June 17, 2021
Jun 15, 2021 at 02:27 PM
Jun 15, 2021 at 02:27 PM
Okay thank you for replying. My problem is the fact that once I have reset my password and logged in everything is all blank (as you explained above). Then it asks me to confirm my phone number, so I type in my number but it won't send me the security code and instead says "please try again in a few minutes". I have been trying to gain access to the text message being sent for over a day now and I keep getting the same error message ("please try again in a few minutes"). I just wanted to confirm you had a similar situation correct? Because everything you said is exactly what is going on with my account plus this separate "confirm your phone number" text message problem. Maybe it's that I am impatient and I have been logging in and out of the account to many times? Additionally, another error I get while inside my account, although it is all blank is I keep getting the "can't refresh" and "challenge required" errors. Did you get these errors as well? I am currently logging in on my iphone, however I encounter similar problems regardless of the device I use (desktop and android phones included).
jamesjoelrussell
Posts
3
Registration date
Friday May 14, 2021
Status
Member
Last seen
June 17, 2021
>
victoria
Jun 17, 2021 at 03:53 PM
Jun 17, 2021 at 03:53 PM
Yes, the "can't refresh," error I got a lot as well. What you're describing sounds exactly like what I went through. Best thing is to close the app, and not open it for about 48 hours. It sucks, and it's BS but that's the only thing that seemed to fix it for me.
If you can submit a bug/help request via the app, do that first.
If you can submit a bug/help request via the app, do that first.