Stuck at dell logo also not entering on bios

Hi,

Using another computer, create an installation media of Windows by following these instructions. If you have the DVD installer of Windows, you can skip this step.

Remove the SSD then try booting to BIOS. Go to the Boot tab and change the boot order to boot from USB. If you use a DVD installer, choose DVD instead.

Next, turn off your laptop, reconnect your SSD and insert your USB drive. Now, turn on your laptop, and it should boot from USB / DVD.

On the Windows Setup screen, select Repair your computer > Troubleshoot > Advanced options > Command Prompt. Next, enter the following:

• bootrec.exe /FixMBR
• bootrec.exe /FixBoot
• bootrec.exe /RebuildBcd

The above steps may be slightly different if you use an old version of Windows, but you should be able to access Command Prompt anyway.

Once done, restart your laptop, go to BIOS and set your SSD to the top of the boot order.

Good luck.

Hi,

Run an extended diagnostic on the hard drive (F12 at powerup).