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Toshiba Satellite randomly turns off after 20-30 mins

dreagtr - Jan 29, 2023 at 09:29 AM
HelpiOS Posts 13302 Registration date Friday October 30, 2015 Status Moderator Last seen March 20, 2023 - Feb 7, 2023 at 06:53 AM

Im not sure if my problem leads to overheating but i never had this kind of issue before once i play a game just start up run it for 20-30 mins (roblox for example) itll shut down but not just power off it shuts down entirely where even the charging light doesnt show up and i need to press the power button twice to get it running again i cant resolve the problem im getting tired of it please help ????????

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HelpiOS Posts 13302 Registration date Friday October 30, 2015 Status Moderator Last seen March 20, 2023 1,879
Feb 7, 2023 at 06:53 AM

Hi,

You should clean your laptop to remove the dust accumulated inside - this is the main reason why it shuts down randomly. Because of the dust, ventilation efficiency is reduced, causing overheating.

Disconnect the power cord and battery before cleaning your laptop. Touch a metal object prior touching the components to remove static electricity.

In case you use overclocking, disable it if the problem persists.

Good luck
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