Instagram selfie verification not working after hack
Priya10
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Jun 5, 2023 at 02:33 AM
HelpiOS Posts 13886 Registration date Friday October 30, 2015 Status Moderator Last seen September 27, 2023 - Jun 5, 2023 at 05:41 AM
HelpiOS Posts 13886 Registration date Friday October 30, 2015 Status Moderator Last seen September 27, 2023 - Jun 5, 2023 at 05:41 AM
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1 response
HelpiOS
Posts
13886
Registration date
Friday October 30, 2015
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Moderator
Last seen
September 27, 2023
1,887
Updated on Jun 5, 2023 at 05:43 AM
Updated on Jun 5, 2023 at 05:43 AM
Hi,
A lot of people are facing the same issue with the selfie verification process (you can refer to this thread) without finding a solution unfortunately...
However, someone on the forum has found a potential way to fix the issue on this other thread. I provide you the solution here:
I had uninstalled the app for my phone and waited three full days before reinstalling. I read that this could be helpful due to corrupted cache. I reinstalled the app, and was able to complete the selfie verification. My first submit was denied, but the second one was successful and I was able to recover my account from the hacker!
Hope that will help!
Good luck
