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Have connection but no internet??

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 eyecandygraphx -
Hello,
Does anyone know of a virus that doesn't allow you to access the internet? I have 2 computers (one wireless, which can access the router and access the internet) and the main computer which is directly connected to the router cannot access the internet even though it is saying i am connected. For some reason it is sending very little packets and receiving none. A little more info tho... when i open Firefox, the window reads address not found (any address...) Also, I tried using explorer to see what was going on there and when i opened that up, windows kept opening and would not stop. I've been using AVG and it found some infections but they've been quarantined and still nothing... any advice?
Thanks,
Sarah

2 replies

Answer 1 / 2

Hello,

All you have to do is doing system restore:

System Restore:
If the problem persists just do a system restore: Press Start, All Programs, Accessories, System Tools ----> System Restore
Open it and then select a date when you we not infected
then press next Let the process to be done
Restart your machine normally
This will solve the problem
Thanks
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Answer 2 / 2

I tried to System Restore to no avail.... It basically said system restore could not be completed, please choose another date... none of which worked...
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