Computer can not show the CD/DVD ROM (Drive E)

 hola -
my computer can not show me the CD/DVD ROM please help me. It used to show me some time back but this time around the icon has been removed from my computer. How can I view it or restore it back, I am using a pentium 4 desktop computer and the make is ( Compaq)

6 replies

I swear this info. helps to resolve this problem for Windows. I had this problem and tried this -- it works!
  • 1. Close all open programs
  • 2. Click on Start, Run, and type REGEDIT and press Enter
  • 3. Click on the plus signs (+) next to the following folders:
  • 4. This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.
    • UpperFilters
    • LowerFilters
    • UpperFilters.bak
    • LowerFilters.bak
  • 5. If any of the above keys shown in step 4 are listed, right-click on them and choose Delete
  • 6. After deleting the keys, close the Registry Editor
  • 7. Reboot your computer
  • 8. Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone. Also, be sure to check under Computer to make sure the CD/DVD drive is visible.

I'm sure following these steps will work for you as they did for me.
Thank you

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this worked thanks
thank you so much...
Registration date
Saturday January 13, 2018
Last seen
January 13, 2018

Thank you. This worked for me on my EMachine windows 7.
no any name of step 4 is showing. plz help
Ok geniuses, I have found the solution to this. Dispense with the registry fix garbage. The answer lies in computer management. Open the administrative tools and go to computer management. Open disk management. Open view, top and hit graphical. You will see the dvd rom drive. Right click on it and select change drive letter and paths. Select and drive letter and it should work. You can read about it in help.
hey dvd drive is nt in d diskmgmt also . . .
den tell me hw can I view my drive ? ? ?
yes but I deleted dvd-r
hi, shelly , it did worked for me , its great man, thanks a lot. I was having same problem. but with ur help it is solved now.
what the hell is SELECT AND drive letter supposed to mean??
this is making no sense. what do you do when you select the drive ?? Do you change the letter? If so they give you all 26 alphabets and you get another notification saying you might not be able to run programs afterwards.
Do I ADD another drive letter? In which case I have to browse........

Please clarify. This absense of my drive means I"m not being able to run ANY cD!
Just remove the current drive letter. It will say that some programs may not work. Hit Ok, then select Change Drive Letter and Paths again and give it a different letter. It doesnt matter what letter it is, just dont select the previous one which was giving you problems. And it should work perfectly. It did for me. Thanks Shelly.
I was having the same problem my computer didnot ditec an cd or dvd. I try this and a download microfost fix it and it work

hope it work 4 u 2
didnt work for me
Thanks pau22 the given link helped me so much.
I keep seeing that link, and it doesn't work for everyone. Not even when I run that "Fix It" it still cannot detect my CD/DVD drive.

Thank you for the link. (o:
Registration date
Sunday August 23, 2009
Last seen
August 26, 2009
Change the IDE or SATA cable it will work
Pau22, thank you so much!!!!! It really works. Thank you !!!!
Microsoft Fixit worked for me.
I have a DVDRW and a DVD ROM in my PC and for some reason,they decided not to show in my computer.I uninstalled and reinstalled them and still no go. They showed as being installed in hardware manager,and would not update the drivers.
I connected my external drive .but it had the same problem.
After running Fixit,they are all up and running again.