Computer can not show the CD/DVD ROM (Drive E) Solved/Closed

Question

Hello,
my computer can not show me the CD/DVD ROM please help me. It used to show me some time back but this time around the icon has been removed from my computer. How can I view it or restore it back, I am using a pentium 4 desktop computer and the make is ( Compaq)System Configuration: Windows XP
Internet Explorer 7.0

glad_to_help · Accepted Answer

I swear this info. helps to resolve this problem for Windows.  I had this problem and tried this -- it works!

1.  Close all open programs
2.  Click on Start, Run, and type REGEDIT and press Enter
3.  Click on the plus signs (+) next to the following folders: HKEY_LOCAL_MACHINE/SYSTEM/CurrentControlSet/Control/Class/{4D36E965-E325-11CE-BFC1-08002BE10318}
 4.  This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.
    UpperFilters 
    LowerFilters 
    UpperFilters.bak 
    LowerFilters.bak 
5.  If  any of the above keys shown in step 4 are listed, right-click on them and choose Delete
6.  After deleting the keys, close the Registry Editor
7.  Reboot your computer
8.  Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.  Also, be sure to check under Computer to make sure the CD/DVD drive is visible.

I'm sure following these steps will work for you as they did for me.

Shelly · Answer

Ok geniuses, I have found the solution to this.  Dispense with the registry fix garbage.  The answer lies in computer management.  Open the administrative tools and go to computer management.  Open disk management. Open view, top and hit graphical.   You will see the dvd rom drive.  Right click on it and select change drive letter and paths.  Select and drive letter and it should work.  You can read about it in help.

pau22 · Answer

I was having the same problem  my computer didnot ditec an cd or dvd. I try this  https://support.microsoft.com/en-us/help/314060/your-cd-or-dvd-drive-is-not-recognized-by-windows-or-other-programs   and a download microfost fix it and it work

hope it work 4 u 2

dhamuspace · Answer

Change the IDE or SATA cable it will work

cici · Answer

Pau22, thank you so much!!!!! It really works. Thank you !!!!

frustrated · Answer

Microsoft Fixit worked for me.
 I have a DVDRW and a DVD ROM in my PC and for some reason,they decided not to show in my computer.I uninstalled and reinstalled them and still no go. They showed as being installed in hardware manager,and would not update the drivers.
 I connected my external drive .but it had the same problem.
 After running Fixit,they are all up and running again.

Computer can not show the CD/DVD ROM (Drive E)

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