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Gateway laptop

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RickyO - Sep 26, 2009 at 05:10 PM
closeup22 Posts 8924 Registration date Friday May 15, 2009 Status Member Last seen October 7, 2010 - Sep 28, 2009 at 10:24 AM
Hello,
I have a Gateway Laptop model MX8710 that will not power up. I have 19.2v DC on the connector from the power supply going into the computer. I have no lights on front of the computer. I also checked voltages on the battery pins with the battery out and had only 1.2vDC. I would appreciate any help. Thanks, Ricky

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Answer 1 / 1
closeup22 Posts 8924 Registration date Friday May 15, 2009 Status Member Last seen October 7, 2010 2,107
Sep 28, 2009 at 10:24 AM
hi there,

try changing the battery and the power supply

and take it to a qualified technician and make a hardware check

Thanks
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