Frustration with laptop toshiba

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almatru - Nov 21, 2009 at 08:03 AM
closeup22 Posts 8924 Registration date Friday May 15, 2009 Status Member Last seen October 7, 2010 - Nov 21, 2009 at 08:23 AM
Hello,
I was reverting my toshiba laptop L35 to factory default using the 2 discs to erase the programs and then suddenly it stoped after reching about 75% and said that file 32 was missing and needed to be installed for the machine to work . However I have tried and tried and the machine does't even turn on.The screen remains dark and the only cd that works is the same factory disc. I have windows xp in the laptop.
When it start working is only to tell me that I have to install file 32. However how can I put that file in a machine that not even turn on, and where do I get that file from ?. I'll appreciate your answer to this problem Thank you.
Almatru

1 reply

closeup22 Posts 8924 Registration date Friday May 15, 2009 Status Member Last seen October 7, 2010 2,108
Nov 21, 2009 at 08:23 AM
hi there,

the recovery disc you have is it for vista or xp ?

if for vista then use an xp disc and boot from t an make system repair

follow instructions on link below for repairs:

https://ccm.net/faq/3052-windows-xp-support-backup-recovery-repair

Thanks
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