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Help Toshiba laptop drive not working

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Hello,
just got windows 7 but cant install it cause my cd/dvd drive is missing, it does not show up in my computer.
I found it in device manager and it says
"Windows cannot load the device driver for this hardware. The driver may be or missing. (Code 39)"
but when i click update driver it says my driver is fine and up to date.
please help me

1 reply

Answer 1 / 1

Dear Sir,

Please check whether the driver is compatible to

your operating system. This should be the problem.

The below address might be of great help to you.

http://laptops.toshiba.com/windows7-upgrade

Thanks.
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