Need help restoring ipod please

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Hello,
So I have the 5th generation ipod nano (the one that can take videos) and I don't know what happened but when i plugged it into my computer it messed up and said that itunes doesn't recognize my ipod and to restore it to factory settings, but if I do that then everything on my ipod gets erased and I don't want that to happen especially because I already have videos on it. I want to know if there's a way that I can restore my ipod without it erasing or deleting anything off of it or if there's something else I can do. Please help me :). Thanks!

2 replies


Dear Nightengale,

While having restored you will automatically lose

the files that were saved on it. Please follow these

instructions.

Thanks in advance.
Oh my gosh thank you so much. You really helped. I don't know why I couldn't have just gone to the website myself and looked it up, but thanks!

You're welcomed. Thanks for using the forum for

any problem.