Cannot connect to iTunes Stores

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tpx400 - Mar 4, 2010 at 07:40 PM
momo - Mar 11, 2013 at 11:48 PM

Hello,
Since I downloaded the latest iTunes version, I started to have connection problems to iTunes Store. I tried everything already including adding iTunes to the McAfee exceptions, the use of Proxy Server has always been unchecked, reinstalled iTunes, etc. but so far still no luck. It keeps saying Loading... when trying to connect to the Store and when trying to update my applications, it says to check my Internet connection. My internet works perfectly fine. I don't have Norton on my PC, so that is not a problem. HELP!!!

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7 replies

Answer 1 / 7

Krystle
Mar 14, 2010 at 09:46 PM

Same here. I have tried pretty much everything that the Apple site said to do. :/ I don't have Norton either and my connection is working. I have reinstalled iTunes twice now. Nothing is working.

tpx400
Mar 14, 2010 at 10:37 PM

Not sure what is going on. There must be somethning wrong with the latest iTunes version. Apple better fix it in the next release. They are not getting any business from me as I can't connect to the store.

pierrez28
Mar 21, 2010 at 06:07 AM

thanks a lot it works great again

huongsir Posts 6 Registration date Wednesday March 24, 2010 Status Member Last seen March 24, 2010
Mar 24, 2010 at 07:55 AM

Hi,

First, thanks you for answering the question.

I have same proplem, but I don't know where to tick to "allow access to iTunes U"

I tried to find iTunes U on itunes, but I cound not find it

Anybody help me where I find it? (steps )

thanks!

huongsir Posts 6 Registration date Wednesday March 24, 2010 Status Member Last seen March 24, 2010
Mar 24, 2010 at 10:17 AM

Oh well,

It worked for me

thanks !

Rach
Mar 24, 2010 at 12:06 PM

HUONGSIR----

Open your iTunes....
go up top to the EDIT tab....
then at the bottom of that tab is a choice for "Preferences"...
then a box will open up...choose the "Parental Control" tab at the top of that box.....
then click on the Itunes Store and the Itunes U....
now follow her instruction above and you'll be set!

Answer 2 / 7

heather
Mar 16, 2010 at 02:49 AM

I found this on another site and it fixed my problem:

Opened iTunes. Clicked on Preferences and under Parental Controls disabled access to the iTunes Store. I then checked the box to allow access to iTunes U.
When I tried loading the store this time, it sent me directly to iTunes U with no problem.
I then went back into Preferences and enabled access to everything and tries reloading the store.

Voila. I can now connect to the whole store with no problems. Strange

tpx400
Mar 16, 2010 at 09:16 PM

Thanks!! This worked!! Really appreciate the help.

chrisdxb83
Mar 17, 2010 at 03:46 AM

thanks you saved me !!! strange how that works

ITWorks!!
Mar 18, 2010 at 12:04 AM

Thanks for this!!! have been hunting for a workaround

darobles
Mar 18, 2010 at 03:55 PM

Excellent. I had a similar issue and this solved it. Thanks

tpx400
Mar 18, 2010 at 06:14 PM

Thanks, this solved my problem. I could have never figured this out. Thanks again

Answer 3 / 7

Joemama
May 23, 2010 at 11:45 AM

I fixed this problem by going into start/internet/internet properties/connections/Lan settings and then un=checking "use a proxy server for your LAN.

No other issues as a result of unchecking this.

InternetLover
Jun 5, 2010 at 05:19 AM

YES, Thank you so much. The un-checking proxy server method worked and spared me a lot of frustration!!

waldo
Jun 11, 2010 at 01:49 PM

well in....spent days on this.....thanks so much....now works a treat

sofia
Jun 12, 2010 at 10:02 AM

thank you! it worked!!

SK
Jul 9, 2010 at 07:40 PM

Thank you - worked like a charm. I was using firefox that was connecting to the internet and never use IE but had to uncheck on IE too for it to work.

lettacat
Jul 14, 2010 at 02:58 PM

Thank you ;)!!!!

Answer 6 / 7

Devilishgirl
Apr 22, 2010 at 12:16 PM

try this

Open iTunes.
On Mac OS X: From the iTunes menu, choose Preferences.
On Windows PC: From the Edit menu, choose Preferences.
Click the Parental Controls tab.
Place a checkmark next to the option to disable the iTunes Store, and next to the option to Allow access to iTunes U
Click OK.
Open iTunes preferences again.
Choose the Parental Controls tab.
Remove the checkmark next to the option to disable the iTunes Store.
Click OK.
Test the issue.
If resolved, it is possible the issue may return in the future. Look for updates to this article or apply future iTunes software updates for a permanent resolution.

confused
Apr 29, 2010 at 10:14 AM

i disabled the iTunes store..but there is no option to allow access to iTunes U. What is that? My parental controls only lets me restrict access to things..help?

confused
Apr 29, 2010 at 10:49 AM

never mind it worked after all! I just needed to update my iTunes!

mbzrad101
May 2, 2010 at 01:52 PM

Me too, tried for weeks with alsorts of complex ideas. Thanks a lot, I can get some noo toones,

stephanie
May 3, 2010 at 06:12 AM

thank you this worked :)

mike
May 9, 2010 at 11:57 AM

holy crap that actually worked! Thank you!

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