Hello,
Since I downloaded the latest iTunes version, I started to have connection problems to iTunes Store. I tried everything already including adding iTunes to the McAfee exceptions, the use of Proxy Server has always been unchecked, reinstalled iTunes, etc. but so far still no luck. It keeps saying Loading... when trying to connect to the Store and when trying to update my applications, it says to check my Internet connection. My internet works perfectly fine. I don't have Norton on my PC, so that is not a problem. HELP!!!
Same here. I have tried pretty much everything that the Apple site said to do. :/ I don't have Norton either and my connection is working. I have reinstalled iTunes twice now. Nothing is working.
Not sure what is going on. There must be somethning wrong with the latest iTunes version. Apple better fix it in the next release. They are not getting any business from me as I can't connect to the store.
Open your iTunes....
go up top to the EDIT tab....
then at the bottom of that tab is a choice for "Preferences"...
then a box will open up...choose the "Parental Control" tab at the top of that box.....
then click on the Itunes Store and the Itunes U....
now follow her instruction above and you'll be set!
I found this on another site and it fixed my problem:
Opened iTunes. Clicked on Preferences and under Parental Controls disabled access to the iTunes Store. I then checked the box to allow access to iTunes U.
When I tried loading the store this time, it sent me directly to iTunes U with no problem.
I then went back into Preferences and enabled access to everything and tries reloading the store.
Voila. I can now connect to the whole store with no problems. Strange
I'm in HEAVEN right now!!! Thought I'd never figure out the problem...every other site only had info on checking your firewall connections and Norton etc...none of those was my problem...tried this and IT WORKED! Thanks bunches :) Yah!!!!
super, this worked !! I've been working on this for weeks off and on for hours and trying MANY different things, and nothing else worked, this did - thanks heather!!
My god. I had tried every other fix recommended by Apple and Symantec. Nothing worked until I read this post. I have no idea how you figured this out but it's brilliant. Thank you so much! iTunes is now connecting to the store perfectly.
Oh My GOSH! How ridiculous! I did exactly as you suggested and voila.. how backwards... and it works great. I had been seaching for 2 hours!
Thank you Thank you Thank you
That WORKED! I HATE ITUNES!! I have been trying to figure this out for 2 weeks now!
Uninstalled/reinstalled twice. I have a Windows Home Server that backs up my computers and I reinstalled the image from before I had this error and still nothing until this iTunes U trick!
Good job Heather I have asked our company techies, been to the Apple store, removed and re-installed I-Tunes and nothing worked until I tried this....works like a charm now...THANKS!
Thank You! I appreciate this fix, as I've been talking with iTunes for the last few weeks and removed all of my ani-virus, firewalls, spy-bot, etc., including removing anf re-installing iTunes!
Finally - an ANSWER!!!! You are AWESOME! Thanks for passing along this answer!
this didn't work for me..i disabled the music store but there is no box to allow access for iTunes U. I don't even know what iTunes U is.. my parental controls only restricts access to different things. help?
Thanks so much. This solved the problem I've had since early this year. Someone from Apple support told me to check the iTunes Store box, select the Allow access to iTunes U box and then deselect the iTunes Store box, but didn't work. I did what you said and now it works. I'm so glad to have finally fixed the problem. Thanks again.
You are a GENIUS! This has been driving me crazy...I uninstalled and reinstalled countless times...I have an iPhone and love Apple products but this is a crazy problem they need to fix immediately.
I was so sceptical when I tried it - I truly believed it wouldn't work BUT it did!
Hi,
I cannot connect to the iTunes Store it has been like this ever since I updated iTunes a few weeks ago. When I click on iTunes Store a stripy bar comes up saying 'accessing iTunes store' and it just endlessly loads. I have tried unchecking and rechecking iTunes Store under parental control, but it still won't work. Please someone help me. P.s I am not very good with computers so can you give me the exact steps please thank you so much
No chance.
i have a router-based firewall (whitelist) and even after adding all four addresses as http as well as https as "allowed" I still cannot connect with the itunes store...
Latest itunes, downloaded and installed yesterday...
Open iTunes.
On Mac OS X: From the iTunes menu, choose Preferences.
On Windows PC: From the Edit menu, choose Preferences.
Click the Parental Controls tab.
Place a checkmark next to the option to disable the iTunes Store, and next to the option to Allow access to iTunes U
Click OK.
Open iTunes preferences again.
Choose the Parental Controls tab.
Remove the checkmark next to the option to disable the iTunes Store.
Click OK.
Test the issue.
If resolved, it is possible the issue may return in the future. Look for updates to this article or apply future iTunes software updates for a permanent resolution.
i disabled the iTunes store..but there is no option to allow access to iTunes U. What is that? My parental controls only lets me restrict access to things..help?
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