Windows Installer Service could not be access [Solved/Closed]

JudySis - Feb 13, 2008 at 05:22 AM - Latest reply:  nicki
- Jan 14, 2013 at 05:30 AM
Hi, all!

I'm running Vista Home Premium on my PC. I tried to install a game (Bioshock) and at the very beginning of the setup, my computer blue-screened...

When I restarted my computer, a number of programs that I have set to run at startup crashed (including Skype, MSN Messenger, iTunes, Bitcomet, and even Windows Media Player)!

I tried to install the game again, and the same blue screen appeared. After another restart, all programs crashed again...

Also when I'm trying to start them manually, I got the following message: "Windows Installer Service could not be accessed".

I found an article on Microsoft support: http://support.microsoft.com/kb/315346.

Went through method 1. This did not solve the problem. However, when I tried to install Bioshock, I only got an error message (the setup never got started like before, but on the plus side I did not get another blue-screen).

Next I tried method 2, but when I completed point 3, cmd only said "file not found - dllcache".

Following advice given on an other forum I went to Add/remove programs to see if windows installer was actually there. And, guess what... It was not. So I downloaded Windows Installer, but when I tried to install it, I got the following error: "Not enough storage is available to process this command." I have about 200 GB of free space on my hard disk and 2 GB of RAM, so that seemed pretty strange to me.

Lastly, I downloaded windows installer cleanup, but when trying to install it, I got the same old error message "Windows installer could not be accessed."

I would really appreciate any help as this problem is driving me crazy.

Thanks a lot,
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188 replies

Best answer
122
Thank you
Click Start/Run and type:

net start MSIServer

press ENTER and try installing again.

Thank you, Jason 122

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CCM has helped 1676 users this month

THanks! This fixed my issue as well!
It worked thanks bruv
Thank you! I've been ignoring this problem for months and now it's fixed!!
Thanks J this worked well.. :D
Thanks. I have had that problem for weeks.
99
Thank you
Go to My Computer, Right click, click on manage
New window opens
In left look for Services, click to open
In right go down to Windows Installer
Double click
In drop down bar make the Service Automatic, close
In right pane of window click on Start to start this service.

Windows Installer is now started & will work when you need it to

Jen
Thanks alot. Been trying for few hours already before I found this post.. and OMG It worked!. Thank You
Error 1053 could you help please
I found this solution on a Microsoft website, about a clean boot install, but it worked for me. Virus messed up my PC, it would not boot (BSOD IRQL NOT LESS EQUAL) except in safe mode, could not install new anti-virus. After cleaning what viruses I could, disabling some services to isolate the BSOD on startup problem (Symantec, likely corrupted by virus, was cause), I could start PC but not install new antivirus or uninstall Symantec to complete recovery. This fix did the trick.
It Worked!! You Rock :D
THANKS SO MUCH!
45
Thank you
Hello. Had similar issue with a client running Windows XP SP2 and pretty much worked through suggestions here to no avail.
What eventually got it working.
Under Control Panel -> Administrative Tools -> Services
Right click on the Remote Procedure Call (RPC) Service
Select Log In Tab
Select Log As "Local System account" and tick "Allow service to interact with desktop"
You'll get a message that settings wont take effect until you restart the service. To do this you'll need to reboot your PC.
After reboot installer service seems to behave itself again.
Took me 2 hours to find this so hopefully my pain will save someone some time.
I have tried to do this, but the options are shaded and will not allow me to make changes. Currently, it is set with a passord and username and will not let me make changes at all. Please help.
chmdenny: I have this issue too. It's also shaded out (proper term is called disabled). I've been trying to install the latest version of iTunes and it is the only program so far giving me this issue. I've tried everything so far and nothing has worked. I basically gave up. If Microsoft can't solve problems on their own OS.. then I don't expect to solve this myself either.
Solution worked. Now I am having nice time!
Thanks GaryB, U have made up ma day!!
The thing is, there is absolutely nothing in my services folder.
42
Thank you
Try this:


right click command prompt and chose "run as administrator" . Type "regsvr32 c:\windows\system32\msi" press end and try to install again.
I've had this problem for a LONG time... this was the fix! Thank you!!
This worked for me on Vista Business. Thanks!!!
worked for me, win xp service pack3.... Thanks alot!!
I am a tech person, have tried multiple registry fixes, restarting key services, boot options, etc and none of them worked. This did. Thank you!
it works ...u gret
41
Thank you
I had the same problem on my Windows XP Media Center - tried many of the suggestions above and nothing worked. Finally found a suggestion at Microsoft's website to do this and it worked!

Method 1: Unregister and re-register the Windows Installer
Click Start, click Run, type MSIEXEC /UNREGISTER, and then click OK. Even if you do this correctly, it may look like nothing occurs.
Click Start, click Run, type MSIEXEC /REGSERVER, and then click OK. Even if you do this correctly, it may look like nothing occurs, or you may briefly see an hourglass. After you run this command, the operation is complete.
Try your Windows Installer-based application again.


So give that a try - it worked for me.
Thanks an this worked for me.
Awesome! It worked!
worked like a charm, thanks
it's worked, thanks for the help
13
Thank you
Hi guys I have a lil problem :
When you say open "Services" and click on "Windows Installer" tab on the right side , problem is that I dont have it , the "Windows Installer"..What can I do?
12
Thank you
This one worked for me when installing Itunes 8 on Vista 64 bit, with the 64 bit installation.

http://www.windowsbbs.com/...

I had tried every possible other solution sugested here. I hope this helps.
thanks for the link molab, cant believe it worked, going through procedure after procedure. thanks again

(btw im running vista64)
Thank you malob for taking the time to post that link for us. That is the solution that finally worked for me when no other one would. It also explains why I only got the error message on SOME installations (the 64-bit ones apparently). Now my installations are all working without a hitch. Thanks again!
This solution worked for me to install tune 9.1 on windows 7 ultimate 64 bit. Thank you!
8
Thank you
I have no same exact freaking problem, Vista was a waste of money and time.
7
Thank you
Working on husband PC since this AM. After tying all that I read, calling HP and Microsoft, no support, I am so glad I found this forum. What finally wokred for me. PC is a HP laptop, OS XP SP3.

1. Click Start-->Run-->type services.msc press Enter
in the Service window select Server.
if its stopped please start it and if its running please restart the service. I stopped it and strted it again.

2. Then went to Windows Installer previously changed to automatic from manual and also checked under logon tab "Allow service to interact with desktop". Previously tried to start services, would not start.

After I stopped and started the local server, I was able to start the window installer services and then install all my software.

Hope this helps someone.
6
Thank you
On someone's advice, I disabled the firewall and rebooted twice. Windows installer finally worked. Eureka.
Shamzel - thanks for that! I was looking every where for an MS KB article. Mines working now.
millertime199 > Diezel619 - May 13, 2009 at 04:11 PM
If the command msiexec\regserver does not work you can try msiexec /regserver and see if that works. If you get a mesage saying there is "...already an installation in progress" open task manager and end the "msiexec" process then try again.
4
Thank you
I have tried almost all the methods suggested and all in vain. VISTA is a total freaking OE. Almost everything hang.
Can't :-
Add and Remove Applications
Internet Explorer - No display.
Window Mail - No images or pictures display.

VISTA is a waste of resources, money, efforts and time.

Gone case.
Same thing happens with Windows XP, and unfortunately all the browsers just happened to want to upgrade right after my windows installer decided to stop working, so now I'm stuck with only two old version browsers that at least work at some level and a few sites telling me "you might want to upgrade- there's hundreds of ways to do so.. we no longer support your browser". I've had to put up with this for over a month now. It's probably best to work extra hours if possible and just accept the fact you might need to get a whole new computer. I can still use certain programs as long as they are already installed, but it's a real hassle not being able to install what I want / need, and having to settle for "good enough" when things were once working and installing perfectly. I wonder if ever since my installer stopped working, has any security updates really been installing, or is it just wasting my time telling me "installing updates... wait" when in reality nothing is being installed at all?
3
Thank you
JenJen, you are da bomb! Thanks so much for your answer (for which I had to say "duh" and slap myself on the forehead...)!!!
3
Thank you
the same thing is happenin to me.. im using xp. I was trying to uninstall eset security but failed. so I removed the folder but the file is still in my programs and features. can't remove it. tried all registry 'mechanics'. cant even use windows clean up utility
3
Thank you
i think u r missing some dll files and need to do a system repair or reformat with ur system disk
3
Thank you
delete all temp files under C:\Documents and Settings\ahr\Local Settings\Temporary internet files and C:\Documents and Settings\ahr\Local Settings\Temporary internet files, where "ahr" is your user account in windows
this may solve your problem
biggboss
2
Thank you
GaryB, your solution worked for me. Had this problem for months!!!
2
Thank you
WOW JASON U ROK!!! THX
PhillyOverclocker - Feb 20, 2010 at 11:21 AM
2
Thank you
I was able to get past the error by using an XP Home disk with SP3 already slipstreamed into it. This was after doing registry fixes, running CHKDSK /r, etc.
1
Thank you
TYY all lol. helped me =].thanks for veryone to help
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