Internet Connection IssueSolved/Closed

Question

Hello, 

My internet connection stops working after 5 to 10 minutes. It doesn't matter which browser I use, and it affects Yahoo Messenger and my AVG updates as well. I will be browsing and then I get the "Internet Explorer Cannot Display The Page" window. 

When i diagnose the connection using the button, it usually says there is no problem. When I refreash the page it usually loads, works a couple times and then does not connect. Sometomes a winsock problem comes up in the diganoses and I hit fix, but that does nothing. Any ideas on how to fix? Thanks in advance. 



Configuration: Windows XP / Internet Explorer 7.0

xpcman · Answer

A poor quality internet connection can be  the cause of that message.  You didn't state the type connection you have.  If you are using a cable modem from your TV cable provider  and have a number of splitters to different TVs then you might have a low quality signal to the modem.

Sycamoreken · Answer

Any other ideas out there?

xpcman · Answer

I would connect the laptop using the Ethernet cable that you use for the desktop.  
1. a similar failure on the laptop would identify the cable or the router (or a specific port on the router) as the problem.
2. absence of a failure would point to the desktop hardware.  You could then try a replacement network card in the desktop.

Good Luck

SycamoreKen · Answer

I got a new cable and it solved the problem! Thanks for your help!

Internet Connection Issue

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