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2 responses
                
        
                    mrrigga
    
        
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            196
                
                            Registration date
            Wednesday May  5, 2010
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                            Last seen
            July 14, 2010
            
            
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Jun 26, 2010 at 01:03 AM
    Jun 26, 2010 at 01:03 AM
                        
                    There is a post on this problem check it out first then come back if it does not solve your problem
https://ccm.net/computing/hardware/1535-computer-boots-to-black-screen/
            https://ccm.net/computing/hardware/1535-computer-boots-to-black-screen/
                        
                    I was able to get to the safe mode,  but when I ran it in safe mode it said "windows is loading files" then went directly to a gray screen. The only thing that came up was the pointer for the mouse. I do not have a restore point so the restore feature is no help. Oh and I tried unplugging the power cord, removed the battery, turned it upside down; then plugged back in the power cord and stared laptop then put the battery back in. It did not help.
Can anyone help me trouble shoot this problem?
            Can anyone help me trouble shoot this problem?
        
    
    
    
    
Jun 26, 2010 at 10:01 PM