Desktop icons are gone, taskbar won't show up [Solved/Closed]

ImperfectMyth - Dec 14, 2008 at 12:47 PM - Latest reply:  Cassifox2002
- Oct 29, 2017 at 01:05 AM
I restarted my computer yesterday, and it restarted normally. I got on Myspace, Facebook, and AIM. Random tabs kept opening up containing ads. My McAfee service popped up, saying it caught and removed a trojan. I clicked "ok", and went on. when I closed everything to go to bed, I noticed that my desktop had no icons and I could not open my taskbar. I did find out that I could open the taskmanager using ctrl+alt+delete, and open Firefox and all of my other documents.

I have tried rebooting the computer, doing a system restore, and I used my McAfee 3-User Total Protection to do a full scan of my copmuter for trogans, spyware, adware, and other viruses and it came up with nothing.

I really need a good, full, descriptive answer.

Thank you!
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137 replies

Best answer
Thank you
Ok This Is where I am experienced at, either you can:

1. Go alt+Ctrl+Delete at the same time and wait for a box to open
2. when the box is open Click "file" at the top and then Click "New Task (Run...)"
3. When you get another small box with something to type in, type in "explorer.exe" (without the ")
4. Your Taskbar and Icons will now load, If not your computer is corrupt. If that happens take your computer to your local IT Guy and ask Him to install explorer for you because it is corrupt

Or you Can do This : (You Have to know a bit about your computer)

1. Go to Run Like in Above
2. Now instead of typing "explorer" type in (or any other web address)
3. Your Default web browser should open. Now type in in the top "C:\" (without ") and your files should open. dont do anything yet
4. Now go Alt+Ctrl+Del and click on the tab "Processes" Find Explorer.exe in that list and click end process.
5. Now In Alt+Ctrl+Del click on the tab "Applications" and end your browser, Normally "Internet Explorer.exe"
6. Restart By going to Alt+Ctrl+Del and clicking "shut down" at the top.
7. This Refreshes your computer and maybe when you have finished restarting you can have your old pc back

P.S If google loads go to at the top and download and run the software. it will make your computer work

Thank you, Rhys 285

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CCM has helped 1615 users this month

Thanks it worked
Thank you
Thank you . Solved my problem straight away
Thank you so much :)
Thank you so much, this was really helpful. Yeah I'm back into study mode.
Thank you
ye im having this problem but I cant open task manager or anything else
In case anyone is interested, I had a slightly different version of the problem than the one described in the other thread. Under the registry key

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon

the value for Shell was "Explorer.exe C:\Windows\Config\csrss.exe". However the path C:\Windows\Config didn't even exist. I removed the later part and changed it to just "Explorer.exe" which solved the problem for me. My guess is that this was a virus that was removed by the anti-virus software, but it didn't correct the registry.
Thanks, been struggling for an hour, luckily I had another machine running so was able to search google and found this almost immediately. Thanks again.
...whew thanks a lot!!!...i thought im screwed...thanks for the help...
this is the best help I ever got on forums. thanks a lot. My shell key has been changed to userinit.exe and I changed to Explorer.exe and it worked
Thank you
I cant believe how simple that fix was.

Thanks alot dude. Soooo appreciated.

For all numpties out there if you dont understand the fix.

PRESS Ctrl + Alt + DEL together.

Then on process tab close explorer.exe if its open.

Then on the applications tab click start new task.

Finally in the box type ''explorer.exe''


Thanks alot again.
Thank you
If I do F8, how do I know what filee to remove?
Thank you
hi had a similar problem yesterday....and I was working the whole day through task manager!

It did strike me later that last night I did run quickheal antivirus before going to bed and it might hv deleted some system files considering it to be virus!

in my case the file "svchost.exe" was quarantined by quick heal,so I restored it back.

now after restarting the computer, the desktop and other icons are showing up!

Hope this helps.

sir quick heel antivirus remove svc host .exe how to restore svchost.exe
Thank you
I am having a similar problem. No start button or task bar. Am working around by using my desktop which has not been affected. However, when I try to open documents, Word stops responding. Once a get on the internet, it frequently stops responding. I did a OneStop free checkup last night and it found and fixed a virus named Trojan:Win32/AgentBypass.gen!K. My computer also downloaded Service Pack 3. I think the virus may have come in with the SP3 download, but no way to prove. I am now doing an sfc / scannow at command prompt, but in order to complete, I need a SP3 CD and I need it quick, so I thought that if I could find a way to download SP3, maybe I could make my own disc. Do you know where I can download it for someone like me who is not an IT professional. I see where we can download the IT Professional version, but can't find a version that is for individual PC's. Can anyone help?
I just have the same problem and it was fixed only by doing simple task.
1. Press Windows+R (shortcut to launch Run.exe)
2. in the Run program, type "regedit" (without ")
3. and then in the Registry Editor program. follow this folder route :
okay stop right there..
now you have to see in the right side of the bar.
find the item called "Shell"
click it twice.
in the Value data bar, type Explorer.exe
click OK.
4. Restart your computer. maybe you can do it by launching Task Manager (Ctrl+Alt+Del)
choose Shut Down on the top taskbar. Then click Restart.

See if the problem still exist.
nice to helping you.
same here my computer will not show any icons my computer is vista plse help.
i got on 2 diz by my desktop though my documents which was the only thing there and the background is black
i got a similar problem but my laptop doesnt respond to windows logo + r.... well nothing
guys the screen being black just go to customize dock k
Cyber Tech
Registration date
Monday December 15, 2008
Last seen
December 16, 2008
- Dec 16, 2008 at 03:45 AM
Thank you
Keep my PC running fast and efficiently.
I have searched for and tired many different types of scanners to keep my PC running fast and efficiently. Many of them are similar when it comes to picking up the same types of viruses but there is a big difference when it comes to price. Search-and-destroy Antispyware is one of the best that I've used so far and it's even cheaper than some of the better known scans like Norton and similar scanners. I found the antispyware solution from Search-and-destroy to be the answer to keeping my PC like new and you can check it out for yourself at
Thank you
where did you get your nick name?
if u ppl find regedit difficult as sum viruses disable regedit copy n paste these lines in wordpad and save as anyname.vbs then doble click it and poof ur regedit is enabled.

'Enable Registry Editing'
'© Veegertx - 4/7/2004
'This code may be freely distributed/modified
On Error Resume Next
'Prevents errors from values that don't exist
Set WshShell = WScript.CreateObject("WScript.Shell")
'Delete DisableRegistryTools registry values
WshShell.RegDelete "HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System\DisableRegistryTools"
WshShell.RegDelete "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System\DisableRegistryTools"
'display message
Message = "You should have access to Regedit now"
X = MsgBox(Message, vbOKOnly, "Done")
Set WshShell = Nothing
Set fso = Nothing
Iiii have no nicknasmei have no nickname
Hell no. It won't work out at all

Note: If you upgrade a previous version of Windows to Windows XP, and Show Desktop Icons was turned off in the previous Windows version, this setting is maintained, and user icons appear to be missing from the desktop. The Show Desktop Icons setting is ignored in previous versions of Windows if Active Desktop is turned off. In Windows XP, Active Desktop is always turned on and cannot be disabled.

To resolve this behavior, turn on the Show Desktop Icons feature:

1. Right-click the desktop.
2. Point to Arrange Icons By.
3. Click Show Desktop Icons.
Thank you
restore your system to an earlier point and uninstall your anti virus then reinstalll it again or better still use another... thanks
Thank you
Hi guys,
after much time and even more anger... here's what fixed my missing desktop icons and basic windows functions.

1. Copy a known good clean explorer.exe file from the windows folder.
2. Copy a known good clean userinit.exe from c:\windows\system32.
3. Copy these files to a usb flash drive.
4. Rename both files to dot new meaning... instead of explorer.exe.
5. Boot dead p.c. into safe mode.
6. Copy each file back to where you got them from... c:\windows (for explorer) And c:\windows\system32 (for userinit.exe)

7. Rebbot machine into safe mode with command prompt only.
8. delete the c:\windows explorer.exe file by typing..

cd\ press enter
cd windows press enter
del explorer.exe
Now rename the new file by typing

ren explorer.exe press enter

change to the system32 folder by typing cd system32 press enter

delte userinit.exe type del userinit.exe

rename the new file by typing ren userinit.exe press enter

and that's what worked for me.

There was also one other registry setting that had been altered.

And that was located here:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon

The value for the shell key had been renamed. Instead of it reading Exploere.exe
It read Explor e.exe There was a space in the filename, thus windows would never load that file as it didn't exist.

Hope this helps someone out. It sure was a pain in the butt to fix.

I did run a current version of the Malwarebytes and it came up with no errors.
That's what gave me a hint that these two files had been altered - I checked the time stamp on both files. Date was correct, the time was not.


ACCESS DENIED... do you got other ideas.. because I tried to delete those two files and all it says is ACCESS DENIED..
Registration date
Monday February 1, 2010
Last seen
November 14, 2018
- Jun 24, 2010 at 06:29 AM

See Darkmood's solution, it is much simpler and quicker.

Good luck
Registration date
Monday February 16, 2009
Last seen
March 10, 2009
- Mar 10, 2009 at 07:36 PM
Thank you
Check what programs you have installed recently.

What I would suggest is uninstalling any recently installed programs, ensure your pc is not connected to any networks and then see what happens.

I had this same issue on a clean-boot after isntalling SAV 10.1.5 Corporate the system wouldn't show the icons/start menu etc as it was corrupting explorer.exe.

Opening the task manager and creating a new explorer.exe and ending the one that appeared to be stuck in memory I would then see some icons but the computer's HDD would then skyrocket and it would literally hang.

Booting into safe mode, enabling the Windows Installer Servic and uninstalling SAV 10.1.5 then rebooting did magic. System is totally responsive and runs fantastic.
Thank you
Okay. One solution is to follow the Windows Task Manager then from there click on File -> New Task (run) -> Browse -> C drive -> Program Files folder -> Internet Explorer Folder -> Internet Explorer.exe and run it.
Now your connected to the web and go to and download Malwarebytes -> Install it -> Updated it -> Run it -> Reboot -> Run it in safe mode if that didnt work. That should be one viable way. Also from the Windows Task Manager you can run any anti-virus, anti-malware, or anti-spyware virus program that you have on your own system. So you do have a way into your system.
Hope that helps
End of story xD - May 5, 2009 at 04:29 AM
Thank you
Guys thank you for ur expertizzz. We thank you u all for the great help.

Guys if u have vista or xp esy way is this.
1) CTRL+ALT+DEL = Task manager. AFter that add explorer.exe (For vista press file and ad task xD) (for xp srry no idea xD) then it should work xD. AFTER THAT DELETE THE FILE U MIGHT THIN HAS IT OR SCAN UOR COMPUTER.
---------VIsta only or xp (i have no idea cant remeber----------
Thank you
Yes the open up processes and start a new task explorer.exe works!
ty ily forever!!
Ok people it took me awhile to figure this out but to start a new process when your in processes tab go to new and it says something like new task. go there and yah it works :D
Thank you
Googledesktopsearch.exe does that as well, remove it and reinstall it will fix the problem for those of you explorer.exe do not help.
Icons dissapeared from my desktop on vista. Right click did not work . Blank screen only . No start menu.

control alt - delete has no task manager option. Was a virus . internet security 2010.

there was one opening I found , The windows key an "U" brought up window ,From there I was able to navigate aroound . I downloaded malware bytes and it found 16 , rebooted and all my I cons came back ..
mitsimistrator > clavicle44 - Mar 11, 2010 at 10:58 AM
for xp sp3 concerning quick launch :

start-run : %userprofile%\Application Data\Microsoft\Internet Explorer\Quick Launch

tools - folder options - view - ghange to "show hidden files and folders"

If the quick launch icons appear just right-click on them - properties - untik the box hidden - apply - ok*

Restore the setting "show hidden files and folders"

If the icons in the quick launch won't appear again just right click on the taskbar - properties - untik the box "quick launch" - apply - tik again the box "quick launch" - apply and here you are...

Worked for me.... :)

if they are not any then you don't have any icons in quick launch and here's the link to create a new "show desktop" icon
i cant connect to my internet?? help please how can I Download that if I dont have icon taskbar and internet huhuh!
Registration date
Monday February 1, 2010
Last seen
November 14, 2018
- May 4, 2010 at 05:11 AM
Rogie, Rogie, Rogie,

The solution you are seeking is on this thread, that's why it was marked as solved!

File -> New Task (run) -> Browse -> C drive -> Program Files folder -> Internet Explorer Folder -> Internet Explorer.exe and run it.
Now your connected to the web and go to and download Malwarebytes -> Install it -> Updated it -> Run it -> Reboot -> Run it in safe
Thank you
ctrl+alt+delete-->task manager-->file-->type "explorer.exe"-->everything shows up......^_^
Thank you
the only way for u is to format the computer.
Thank you
just kik ur system and.... fuck all
Thank you
sue thank you your info was so helpful u saved me plenty of money
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