I restarted my computer yesterday, and it restarted normally. I got on Myspace, Facebook, and AIM. Random tabs kept opening up containing ads. My McAfee service popped up, saying it caught and removed a trojan. I clicked "ok", and went on. when I closed everything to go to bed, I noticed that my desktop had no icons and I could not open my taskbar. I did find out that I could open the taskmanager using ctrl+alt+delete, and open Firefox and all of my other documents.
I have tried rebooting the computer, doing a system restore, and I used my McAfee 3-User Total Protection to do a full scan of my copmuter for trogans, spyware, adware, and other viruses and it came up with nothing.
Ok This Is where I am experienced at, either you can:
1. Go alt+Ctrl+Delete at the same time and wait for a box to open
2. when the box is open Click "file" at the top and then Click "New Task (Run...)"
3. When you get another small box with something to type in, type in "explorer.exe" (without the ")
4. Your Taskbar and Icons will now load, If not your computer is corrupt. If that happens take your computer to your local IT Guy and ask Him to install explorer for you because it is corrupt
Or you Can do This : (You Have to know a bit about your computer)
1. Go to Run Like in Above
2. Now instead of typing "explorer" type in http://www.google.co.za (or any other web address)
3. Your Default web browser should open. Now type in in the top "C:\" (without ") and your files should open. dont do anything yet
4. Now go Alt+Ctrl+Del and click on the tab "Processes" Find Explorer.exe in that list and click end process.
5. Now In Alt+Ctrl+Del click on the tab "Applications" and end your browser, Normally "Internet Explorer.exe"
6. Restart By going to Alt+Ctrl+Del and clicking "shut down" at the top.
7. This Refreshes your computer and maybe when you have finished restarting you can have your old pc back
I am no expert and followed this. I have my system running again immediately icons back, now running various virus checks with sophos and malwarebytes. Thank you for the post . GNR
i hope it will work! I scanned my Friend HD with my Avira-Anitivir it has 395 worm after moving it to quarantine I restart my pC! I have same problem I hope it work
cant load either internet hayyss! maybe its corrupted :)
anyone help please!
i try this one
1. Go to Run Like in Above
2. Now instead of typing "explorer" type in http://www.google.co.za (or any other web address)
3. Your Default web browser should open. Now type in in the top "C:\" (without ") and your files should open. dont do anything yet
4. Now go Alt+Ctrl+Del and click on the tab "Processes" Find Explorer.exe in that list and click end process.
5. Now In Alt+Ctrl+Del click on the tab "Applications" and end your browser, Normally "Internet Explorer.exe"
6. Restart By going to Alt+Ctrl+Del and clicking "shut down" at the top.
7. This Refreshes your computer and maybe when you have finished restarting you can have your old pc back
Hi there, I was having a problem with windows installer on windows xp, so I started reading some texts in microsoft website, and I started to configure the system, when I restarted my lap top the desktop and everything just didint show up. Is there anyway that you could help me? thank you
the value for Shell was "Explorer.exe C:\Windows\Config\csrss.exe". However the path C:\Windows\Config didn't even exist. I removed the later part and changed it to just "Explorer.exe" which solved the problem for me. My guess is that this was a virus that was removed by the anti-virus software, but it didn't correct the registry.
Thanks, been struggling for an hour, luckily I had another machine running so was able to search google and found this almost immediately. Thanks again.
hi had a similar problem yesterday....and I was working the whole day through task manager!
It did strike me later that last night I did run quickheal antivirus before going to bed and it might hv deleted some system files considering it to be virus!
in my case the file "svchost.exe" was quarantined by quick heal,so I restored it back.
now after restarting the computer, the desktop and other icons are showing up!
I am having a similar problem. No start button or task bar. Am working around by using my desktop which has not been affected. However, when I try to open documents, Word stops responding. Once a get on the internet, it frequently stops responding. I did a OneStop free checkup last night and it found and fixed a virus named Trojan:Win32/AgentBypass.gen!K. My computer also downloaded Service Pack 3. I think the virus may have come in with the SP3 download, but no way to prove. I am now doing an sfc / scannow at command prompt, but in order to complete, I need a SP3 CD and I need it quick, so I thought that if I could find a way to download SP3, maybe I could make my own disc. Do you know where I can download it for someone like me who is not an IT professional. I see where we can download the IT Professional version, but can't find a version that is for individual PC's. Can anyone help?
IF I could repay you some how I Definatly would... you saved me from basically eaither throwing my computer away, or a harddrive wipe. Turns out I downloaded a program that some how disabled my explorer.exe prosses from running on start up. Trojan. This peice of information saved me time and suffering.
Thanks again!
Nick
Folks, I am amazed that I found this discussion thread. I had the same problems and the suggestions for solving the problem worked! I have yet to reboot my computer though -- let's see if this problem persists! Many thanks.
Do you guys know if after running explorer.exe the virus may still be on the computer? Should I still get my computer checked out? Periodically, my task bar will blink on and off by itself.
well I had a similar problem, I run vista and my background colr only and owner folder came up(the one with Documents, Pictures etc AKA exploer.exe) so I saw the tip to open task manger and start new task/run explorer.exe and everything popped up and worked great, but the next time I started it up I had to do it agin, this has happend 10 times now abouts and I keep havin to start explorer IDK WUT TO DO!!!! plz help me sumone I cant bear doin this every day!!!! I deleted a program I installed the day it first started happenin but that didnt work and a virus scan came up negative, THNX for any help!!!!
had a similar problem for a long time now, im not sure if this would work but it did for me, ok what you do is go to your backup and restore system and check if your backup files is set ro run automatically, if it is turn it off
i cant get my task manager to show up either. ive tried restarting in safe mode but when I log in admin it opens saves and takes me back to sign in screen so I cant do anything through safemode either. any other suggestions
I can't even get to that part of the computer. My desktop screen saver shows up but no START task bar or icons. I can roll the mouse around and click but nothing. If I double click too much it freezes the mouse and I have to start all over.
Can anyone help?
when I try to open a new tast on task manager and put in "explorer.exe" it tells me that windows cannot acess it and that it may not have permission to acces it? can you pleaaaaaase help!! im currently in the safe mode trying to figure it out, I called technical support and id have to pay alot of money to get it fixed, it would be EXTRELEMY appreciated if you could help!
Thanks Jak, that works a treat - worth mentioning that explorer.exe is in windows folder though.
Now going to run a virus check and backup the hard drive, thanks again
go to bt junkie and download bt junkie tool bar and when you download it it will be store on the top of internet screen go to browse on the tool bar and pick software and it will be there you need to download u torrent aswell
I just have the same problem and it was fixed only by doing simple task.
1. Press Windows+R (shortcut to launch Run.exe)
2. in the Run program, type "regedit" (without ")
3. and then in the Registry Editor program. follow this folder route :
HKEY_LOCAL MACHINE / SOFTWARE / WINDOWS NT / CurrenVersion / Winlogon
okay stop right there..
now you have to see in the right side of the bar.
find the item called "Shell"
click it twice.
in the Value data bar, type Explorer.exe
click OK.
4. Restart your computer. maybe you can do it by launching Task Manager (Ctrl+Alt+Del)
choose Shut Down on the top taskbar. Then click Restart.
See if the problem still exist.
nice to helping you.
Keep my PC running fast and efficiently.
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if u ppl find regedit difficult as sum viruses disable regedit copy n paste these lines in wordpad and save as anyname.vbs then doble click it and poof ur regedit is enabled.
Note: If you upgrade a previous version of Windows to Windows XP, and Show Desktop Icons was turned off in the previous Windows version, this setting is maintained, and user icons appear to be missing from the desktop. The Show Desktop Icons setting is ignored in previous versions of Windows if Active Desktop is turned off. In Windows XP, Active Desktop is always turned on and cannot be disabled.
RESOLUTION
To resolve this behavior, turn on the Show Desktop Icons feature:
1. Right-click the desktop.
2. Point to Arrange Icons By.
3. Click Show Desktop Icons.
Hi guys,
after much time and even more anger... here's what fixed my missing desktop icons and basic windows functions.
1. Copy a known good clean explorer.exe file from the windows folder.
2. Copy a known good clean userinit.exe from c:\windows\system32.
3. Copy these files to a usb flash drive.
4. Rename both files to dot new meaning... explorer.new instead of explorer.exe.
5. Boot dead p.c. into safe mode.
6. Copy each file back to where you got them from... c:\windows (for explorer) And c:\windows\system32 (for userinit.exe)
7. Rebbot machine into safe mode with command prompt only.
8. delete the c:\windows explorer.exe file by typing..
cd\ press enter
cd windows press enter
del explorer.exe
Now rename the new file explorer.new by typing
ren explorer.new explorer.exe press enter
change to the system32 folder by typing cd system32 press enter
delte userinit.exe type del userinit.exe
rename the new file by typing ren userinit.new userinit.exe press enter
and that's what worked for me.
There was also one other registry setting that had been altered.
And that was located here:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon
The value for the shell key had been renamed. Instead of it reading Exploere.exe
It read Explor e.exe There was a space in the filename, thus windows would never load that file as it didn't exist.
Hope this helps someone out. It sure was a pain in the butt to fix.
I did run a current version of the Malwarebytes and it came up with no errors.
That's what gave me a hint that these two files had been altered - I checked the time stamp on both files. Date was correct, the time was not.
What I would suggest is uninstalling any recently installed programs, ensure your pc is not connected to any networks and then see what happens.
I had this same issue on a clean-boot after isntalling SAV 10.1.5 Corporate the system wouldn't show the icons/start menu etc as it was corrupting explorer.exe.
Opening the task manager and creating a new explorer.exe and ending the one that appeared to be stuck in memory I would then see some icons but the computer's HDD would then skyrocket and it would literally hang.
Booting into safe mode, enabling the Windows Installer Servic and uninstalling SAV 10.1.5 then rebooting did magic. System is totally responsive and runs fantastic.
Okay. One solution is to follow the Windows Task Manager then from there click on File -> New Task (run) -> Browse -> C drive -> Program Files folder -> Internet Explorer Folder -> Internet Explorer.exe and run it.
Now your connected to the web and go to http://www.malwarebytes.org and download Malwarebytes -> Install it -> Updated it -> Run it -> Reboot -> Run it in safe mode if that didnt work. That should be one viable way. Also from the Windows Task Manager you can run any anti-virus, anti-malware, or anti-spyware virus program that you have on your own system. So you do have a way into your system.
Hope that helps
Guys thank you for ur expertizzz. We thank you u all for the great help.
***REVISE***
Guys if u have vista or xp esy way is this.
1) CTRL+ALT+DEL = Task manager. AFter that add explorer.exe (For vista press file and ad task xD) (for xp srry no idea xD) then it should work xD. AFTER THAT DELETE THE FILE U MIGHT THIN HAS IT OR SCAN UOR COMPUTER.
---------VIsta only or xp (i have no idea cant remeber----------
RESTORE UR COMPUTER FROM LAST RESTORE POINT xD
----------------------------------------------------------------------
NOte: BACKUP UR FILES.
Yes the open up processes and start a new task explorer.exe works!
ty ily forever!!
Ok people it took me awhile to figure this out but to start a new process when your in processes tab go to new and it says something like new task. go there and yah it works :D
Icons dissapeared from my desktop on vista. Right click did not work . Blank screen only . No start menu.
control alt - delete has no task manager option. Was a virus . internet security 2010.
there was one opening I found , The windows key an "U" brought up window ,From there I was able to navigate aroound . I downloaded malware bytes and it found 16 , rebooted and all my I cons came back ..
tools - folder options - view - ghange to "show hidden files and folders"
If the quick launch icons appear just right-click on them - properties - untik the box hidden - apply - ok*
Restore the setting "show hidden files and folders"
If the icons in the quick launch won't appear again just right click on the taskbar - properties - untik the box "quick launch" - apply - tik again the box "quick launch" - apply and here you are...
The solution you are seeking is on this thread, that's why it was marked as solved!
File -> New Task (run) -> Browse -> C drive -> Program Files folder -> Internet Explorer Folder -> Internet Explorer.exe and run it.
Now your connected to the web and go to http://www.malwarebytes.org and download Malwarebytes -> Install it -> Updated it -> Run it -> Reboot -> Run it in safe
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