External Hard drive empty

Trisha - Aug 31, 2010 at 06:15 PM
 Blocked Profile - Sep 6, 2010 at 06:15 AM
Hello, Please may i get some help or advice on how to fix my seagate free agent external hard drive?

Ever since I connected it to my grandfathers MAC computer to transfer music,its gone blank.
All my files have disappeared.

Is there anyway that i could possibly retrieve them?

Thank you in advance.


1 response

Blocked Profile
Sep 6, 2010 at 06:15 AM
Dear Trisha,

Normally deleted items are stored temporarily and in fact the Uneraser application could be the right application for having the specific files recovered. Nevertheless, for the actual trouble being experienced, it seems that the External Hard Drive is corrupted and you will defintely have to get it formatted in order to have it working properly. You will hence lose all the corrupted materials and files on the External Hard Drive. Yet, before carrying out this task, I will request you to connect it to another PC to see whether it works correctly.

Thanks in advance.