Sony vaio startup problem

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megan - Nov 13, 2010 at 05:36 PM
 megan - Nov 14, 2010 at 12:04 PM
Hello,

I'm having trouble turning on my sony vaio. I've had this problem before and the computer tech didn't know what was wrong and just returned it to manufacturer but I don't want to have to do this.
I get a message about new software downloads being incomplete and the options launch startup repair or start windows normally. If I start normally it takes me right back to this screen and if I push launch startup it reezes on a black screen.
Any tips would be much appreciated.

2 replies

xpcman
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Nov 14, 2010 at 11:44 AM
This sounds like either a damaged hard drive or a damaged Window file. You might try the "repair" function in Vista. This requires you have a Vista boot-able DVD. Or you have made or can download a Vista "repair disk". I suggest you Google "vista repair" for more info.

Good Luck
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Thanks for the suggestion xpcman I'll give it a try
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