Problem in internet connection [Closed]

- - Latest reply: Saman.tha
Posts
1391
Registration date
Monday May 25, 2009
Status
Moderator
Last seen
September 14, 2015
- Dec 30, 2010 at 12:50 PM
Hello,
i get error 692 n error 652 while using dial up connection
pls help
See more 

1 reply

Posts
1391
Registration date
Monday May 25, 2009
Status
Moderator
Last seen
September 14, 2015
27
0
Thank you
Hi!

For error 652 I found the following solution:

1. If the modem is not dialing and trying to establish a connection, you should make sure that the modem is installed properly and responds to diagnostics

* Uninstall and reinstall the modem

* Make sure that no other program is using your modem

* Press Ctrl-Alt-Delete, if you see RNAAPP loaded, then go to the RNAAPP fix page from modemhelp


2. If the modem is dialing and trying to establish a connection then try modem driver updates/init strings after checking all of the user's settings.

* Once again make sure that no other program is using your modem

* Press Ctrl-Alt-Delete, if you see RNAAPP loaded, then go to the RNAAPP fix page

3. Do a full internet (DUN, Network, dialers, pwl's, etc..) uninstall and reinstall

4. Check into line noise


For error 692 I found the following description on modemhelp.

1. Check to make sure the correct modem is selected in the dialer

2. Make sure there are not multiple modems installed

3. Uninstall and reinstall the modem

4. Make sure that no other program is using your modem.

5. Press Ctrl-Alt-Delete, if you see RNAAPP loaded, then go to the RNAAPP fix page

6. If nothing helps, you should probably check back with the manufacturer

Good luck!

Sam B)