No icons or start button on desktop

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 Nancy -
Hello,

I turned my computer on and logged into my desktop account but only my desktop screen comes up! Non of my icons are there, neither is the windows start button and if i press ctrl-Alt-Del, the task manager does not do anything! It simply just shows a blue screen. It is Windows 7!

I don't know what to do!

Please help, as I need my dissertation work that is on it!

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Thursday August 19, 2010
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Greatings, try this:

Just hit ctrl alt delete then kill the explorer.exe process then run explorer.exe again as a new task.

Once you are done, I would appreciate you letting me know how happy you are to have recovered your bar and icons.

Good Luck!
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Happy to hear that, but MBAM is not like an antivirus program, it runs only if you ask ie by double clicking it, or your antivirus it is functional as you ask him or not. I advise you also to update norton and run MBAM from time to time.

thank you will do from now on also funny how were 4 hr and some apart (its 423pm over here lol)
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Thursday August 19, 2010
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August 3, 2016

Happy to help you

PS: it's 9h25pm here!

Regards!
i too have same problem and i downloaded anti-malware what you said...i dont know whether iam getting my desktop icons bac or not...hope for good...
Worked great. Thank you.