I have followed all the instructions left by others regarding the same issue but my NEW ipod is not responding at all. I cant get the logo to show up, nothing works, it won't charge and won't turn on and is not recognized by itunes. Please help this is really frustrating since it's a new item, got it at Xmas time for my son and now he cant play it.
Apple replaced the ipod with no explanation to why it was not able to be turned on or charged. I'm not complaining as they didn't charge me. Good luck with those that are having the same issues I had. Case can be closed now :) thanks
Hey! Same thing happened to my iPod Touch today! I just purchased it 3 weeks ago and it's not damaged at all. I searched forums and finally found a solution! Plug the ipod into the computer with the USB Cable the open iTunes. After that press and hold the home and sleep/wake button simultaneously until the logo appears.
Let me know what instructions do you follow? Do you try this?
1 - Simultaneously press the top button + home button.
2 - Keep both buttons until the Apple appears.
3 - Then release only the top button but still hold the home button pressed.
4 - The iPod goes into recovery mode and then you can restore it via iTunes