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WD My Passport 500GB External doesn't show up

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Caydern - Mar 30, 2011 at 10:17 AM
xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - Mar 30, 2011 at 04:27 PM
I have a similar problem. I have a Western Digital My Passport 500GB External and one day it just up and didn't load files. I've had problems with my ports so I've tried them all. After a few tries it did not show up on My Computer, so I went to Device Manager and again it did not show up. I plugged it in on my old XP computer and it came up unformated. So under Computer Management-Disk Management I tried reformatting it. In the end it said could not reformat, an error of some kind. Any new suggestions/help is greatly appreciated.



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xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,825
Mar 30, 2011 at 04:27 PM
If it could not format the hard disk probably has has failed.
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