Wd My passport

Closed
Grace - Jun 19, 2011 at 08:00 AM
 Anonymous User - Jun 19, 2011 at 11:28 AM
Hello,

I'm having the same problem with my WD My Passport External Hard Disk, It wasn't recognized on My Computer :( But it was appearing on the right bottom of the screen (the Safety remove thing)..

I've tried to troubleshoot it but nothing happen. I checked its properties, on the Hardware Tab and found that the error was on the AVC driver error 10. The description was "THE DRIVER IS NOT WORKING PROPERLY"

Can somebody please help me fixing this :((
my hard disk is 500G capacity WD MY PASSPORT.
Thank You guys!

1 response

Anonymous User
Jun 19, 2011 at 11:28 AM
Hello,

Try this 1.

Click on Start --> Run ---> type diskmgmt.msc and click on OK.

Right-click on wd passport Drive --> Select "Change Drive Letter and Paths..." --->

Click on "Add" button ---> Select your drive letter and click on OK.

Note : If the drive letter is already assigned, then try changing the drive letter

by clicking on "Change" button instead of "Add" button in the above step.

If the problem still exists then

Click on Start --> Run --> type regedt32 and click on OK.

Registry Editor will be opened.

First backup your registry by going to File --> Export.

At the left side navigate to this location

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E967-

E325-11CE-BFC1-08002BE10318}

If you see any upperfilter or lowerfilters at the right side delete it.

Good Luck.
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