My internet connection does not work upstairs Closed

Question

I dont have internet connection upstairs in my house?
My laptop doesnt have internet connection upstairs at all. It works fine downstairs. I've tried different laptops and computers and the internet connection works fine for those. But not my laptop.. I've moved my router to different locations of my house and still i have little connection or none upstairs.

The problem started when i sent it to hp for repairs, and ive called them before and they told me to restore my laptop..

windows 7 64 bit
cisco router
hp pavilon
nivida geforce
intel core i3



Configuration: Windows 7 / Firefox 4.0.1

Ambucias · Answer

Greetings, 

Bare in mind that before any answer given on the forum, you should know that there are volunteers who give their time trying to solve user problems. 

Therefore, it is specifically requested from Kioskea forum users to show their respect. For this, the use of polite expressions is a minimum. 
https://ccm.net/apps-sites/internet-archeology/ccm/10131-terms-of-use-for-ccm-respect-for-others/#politesse 

To say please, thank you, appreciate, grateful, etc... is common courtesy when you want something, especially help! 

You must re-write and repost your message respecting the politeness charter.

We trust that you understand. 

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My internet connection does not work upstairs

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