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1 response
Anonymous User
Aug 17, 2011 at 09:02 AM
Aug 17, 2011 at 09:02 AM
Hello,
Have you tried with another usb port or cable ? On another computer what happens?
Or just try this fix:
Check first if your external drive is detected by your BIOS.
If it is the case, try this:
Click on Start --> Run ---> type diskmgmt.msc and click on OK.
Right-click on WD Passport Drive --> Select "Change Drive Letter and Paths..." --->
Click on "Add" button ---> Select your drive letter and click on OK.
Note : If the drive letter is already assigned, then try changing the drive letter
by clicking on "Change" button instead of "Add" button in the above step.
Good Luck!
Have you tried with another usb port or cable ? On another computer what happens?
Or just try this fix:
Check first if your external drive is detected by your BIOS.
If it is the case, try this:
Click on Start --> Run ---> type diskmgmt.msc and click on OK.
Right-click on WD Passport Drive --> Select "Change Drive Letter and Paths..." --->
Click on "Add" button ---> Select your drive letter and click on OK.
Note : If the drive letter is already assigned, then try changing the drive letter
by clicking on "Change" button instead of "Add" button in the above step.
Good Luck!
