Gateway NV79 won't turn offm stuck in shuttin [Solved/Closed]

Barb - Aug 29, 2011 at 12:34 PM - Latest reply:  DB
- Nov 19, 2015 at 11:18 AM
My Gateway NV79 will not turn off. Battery was low so I instructed to shut down. Now all I have is the Shutting Down continuously on the screen but cannot turn it off to try a reboot?

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3 replies

Anonymous User - Aug 29, 2011 at 12:41 PM
Thank you
Remove and insert your battery again,try turning on
Thank you so very much - it worked like a charm. I'm up and running again. Also - thanks for the quick response.
how do I take out the battery