I ant get my toshiba satellite L455D to work

Closed
Jake - Nov 2, 2011 at 04:07 AM
Ambucias Posts 47357 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Nov 4, 2011 at 05:05 AM
Hello,



please help i recently got a virus on my computer that wont allow me to even get to the user log in page. i just sit in a blak screen and i have no disks for the computer and really need to be able to use my computer. thank you for your time

5 responses

Ambucias Posts 47357 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,176
Nov 2, 2011 at 05:05 AM
Hello,

In order to help you, I need more information:

1. What was the virus' name?

2. What is your operating system?

3. What is your operating system?

4. Can you boot in safe mode with networking?

Regards
0
my operating system is windows 7 and i dont know the name of the virus and no it wont let me it just sits in black screen
0
Ambucias Posts 47357 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,176
Nov 2, 2011 at 04:19 PM
If you press ctrl+alt+del, what do you get?
0
nothing because i am just stuck in a black screen as it tries to load windows
0
Ambucias Posts 47357 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,176
Nov 3, 2011 at 04:20 AM
Hello,

The only soltion left is for you to insert your Windows 7 CD and boot your machine. Follow the instruction for repair.

Good luck
0
if i dont have my copy of windows 7 would my friends opywith my produt key work?
0
copy with*
0
Ambucias Posts 47357 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,176
Nov 3, 2011 at 03:48 PM
No a copy won't work!

What the make and model of your machine?
0
its a toshiba satellite L455D
0

Didn't find the answer you are looking for?

Ask a question
Ambucias Posts 47357 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,176
Nov 4, 2011 at 05:05 AM
Jake

Try to factory restore your Toshiba:

Make sure the computer is turned off ("Shut-down" from the Windows Start menu)

Remove any peripherals such an external mouse, keyboard, monitor, USB flash drive etc.

Make sure the AC Adapter is plugged in and working.

Press and hold down the 0 (zero) key on the keyboard while powering on the computer. Release it when the recovery warning screen appears.

If the recovery process offers a choice of Operating Systems, select the appropriate one for you.

A warning screen appears, stating that when the recovery is executed all data will be deleted and rewritten.
Click Yes to continue.

When the Toshiba Recovery Wizard opens select "Recovery of Factory Software" or the appropriate option for your needs.
Continue to follow the directions restarting as necessary.

Good luck
0