System recovery on xp

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niloufar - 5 Jan 2012 à 13:14
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 - 6 Jan 2012 à 04:56
Hello,

I'm trying to do a system recovery on my HP laptop, win xp. I restart my laptop and press the f10, it gives me quiet few options which none includes "system repair" or "system recovery". there is however a "system console". not sure what that is. However, when I click on it and press ENTER, asks me which part I want to do recovery on. there is only one option for me so I press number "1" then nothing happens. please help me.
the reason I'm want to do a system recovery is because, after deleting a whole bunch of viruses from laptop my desktop freezed and I can not even click on the "START" menu .
Please someone help :(

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3 responses

Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166
5 Jan 2012 à 16:11
Hi

Reboot in safe mode while tapping on F8.

Once you have booted, go to start, all programs, tools and then restore options.

Good luck