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No internet

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Mitch - Feb 15, 2012 at 09:19 AM
 Anonymous User - Feb 19, 2012 at 05:30 PM
Hello,
On my XP machine I had a bunch of viruses. Went to microsft site and used the removal tool there. Now when I try to log on to the internet using IE it says no connection. I know it is working because we have 2 other computer on the router and they work fine. Used the diagnostics and it says its a winsok problem and do I want it to repair it, click yes, says its repaired and need to re-boot, so I reboot and same thing happens. Any help will be much appreciated, thanks.


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21 responses

Answer 21 / 21
Anonymous User
Feb 19, 2012 at 05:30 PM
Uninstall all your Security softwares

Press Windows+R key and type

cmd and click ok

Run the following commands


netsh i i r r
netsh winsock reset
ipconfig /registerdns
ipconfig /flushdns
ipconfig /release
ipconfig /renew

Press Windows+R key and type

devmgmt.msc and click ok

Expand network adapters

Right click on your network driver-Uninstall

Restart your PC and check your browser

Download

https://download.bleepingcomputer.com/farbar/FSS.exe

Click on Scan

Please copy and paste the log to your reply.

Download

https://download.bleepingcomputer.com/farbar/MiniToolBox.exe

Checkmark following boxes:

Flush DNS
Report IE Proxy Settings
Reset IE Proxy Settings
Report FF Proxy Settings
Reset FF Proxy Settings
List content of Hosts
List IP configuration
List Winsock Entries


Click Go and post the result.
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