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Cannot open any program

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jhalli - Mar 4, 2012 at 11:07 PM
 Anonymous User - Mar 5, 2012 at 02:50 AM
hello
I have been having this problem from 1 week. I cannot even run a virus scan as no program is working. I cant open command or cmd from run. Actually from nothing is opening, I cannot even play a dvd ...when i try to boot from cd...there is also no respondinggg..Please help. Any help will be highly appreciated.
thanx
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Answer 1 / 1
Anonymous User
Mar 5, 2012 at 02:50 AM
For x32 (x86) bit systems download

http://download.bleepingcomputer.com/farbar/FRST.exe

and save it to a flash drive.


For x64 bit systems download

http://download.bleepingcomputer.com/farbar/FRST64.exe

and save it to a flash drive.

Plug the flashdrive into the infected PC.

Enter System Recovery Options.

To enter System Recovery Options from the Advanced Boot Options:

* Restart the computer.
* As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
* Use the arrow keys to select the Repair your computer menu item.
* Choose your language settings, and then click Next.
* Select the operating system you want to repair, and then click Next.
* Select your user account and click Next.

On the System Recovery Options menu you will get the following options:

* Startup Repair
* System Restore
* Windows Complete PC Restore
* Windows Memory Diagnostic Tool
* Command Prompt

Select Command Prompt
In the command window type in notepad and press Enter.
The notepad opens. Under File menu select Open.
Select "Computer" and find your flash drive letter and close the notepad.
In the command window type e:\frst.exe (for x64 bit version type e:\frst64) and press Enter
Note: Replace letter e with the drive letter of your flash drive.
The tool will start to run.
When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) on the flash drive. Please attach this log to your next reply. (How to attach)
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