My compaq mini laptop sound has ceased workin

Closed
diane - Mar 24, 2012 at 01:47 PM
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020 - Mar 27, 2012 at 02:34 PM
Hello, my hp compaq mini laptop sound just stopped working all of a sudden in the middle of a song. i dont know what to do. pls help, am really scared. plus additional info, i just changed my o.s from xp to windows 7. does it have anythin 2 do with it



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3 responses

jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Mar 24, 2012 at 02:55 PM
Hello,

Try this 1

Click on Start --> Run --> Type devmgmt.msc and press Enter. "Device Manager"

will be opened. Is there any yellow mark? Let me know your laptop model

number also.

Good Luck
0
sir, i did what u said but it said troubleshooter couldn't find the problem. the sound isnt still workin. thanks for ur help sir.
0
hello, thanks 4 d quick response. there was no yellow mark there. and my laptop model number is 311c-1020SA. thanks again
0
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Mar 26, 2012 at 03:25 PM
Hello,
Try this 1
Click on Start --> Control Panel --> Under "System and Security", click on "Find and fix problems"
---> Under "Hardware and Sound", click on "Troubleshoot audio playback" and follow the instructions.
Good Luck
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thanks sir but the msg was dat d troubleshooter couldnt detect any problem. d situation is still d same. dont know wat else to do.
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jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Mar 27, 2012 at 02:34 PM
Hello,
Try this 1
Try reinstalling the drivers
Click on the below link and download the chipset and the audio drivers
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4062&lc=en&cc=us&dlc=en&sw_lang=&product=4036021#N224
First install the chipset drivers and then audio drivers.
Good Luck
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