Internet connection problems

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AHHH - May 4, 2012 at 07:21 PM
jack4rall
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6428
Registration date
Sunday June 6, 2010
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July 16, 2020
- May 6, 2012 at 01:50 PM
Hello,
I have a new Acer Aspire and am unable to get to connect to my wireless network. I can see the network but it will not connect to it.
Regards

1 reply

jack4rall
Posts
6428
Registration date
Sunday June 6, 2010
Status
Moderator
Last seen
July 16, 2020

May 6, 2012 at 01:50 PM
Hello,

Try this 1.

1) Make sure that IP address and DNS server was set to obtain the address

automatically .

Click on Start --> In search box, type network connections and press Enter.

Right click on your wireless network icon ---> Select "Properties" ---> scroll down

and double click on "Internet Protocol Version 4 [TCP/IPv4]" . Make sure that

"Obtain IP address automatically" and "Obtain DNS server address automatically"

options are selected.

2) Click on Start --> In search box, type cmd and press Enter.

Now enter the below command in the command prompt.

ipconfig /all --> Press Enter

Make sure that IP Address, Subnet Mask, Default Gateway and DNS Servers

are having addresses.

3) Internet Explorer :

Right click on the "Internet Explorer" icon---->Click on "Properties"---> Click on

"Connections" tab-->Click on LAN settings button. In that window uncheck all the

options, if you notice any option selected.

4) Check your SSID and the Security Key.

Good Luck.
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