Gateway factory restore [Solved/Closed]

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- - Latest reply: gateway restore
Posts
3
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Friday July 27, 2012
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- Jul 29, 2012 at 07:38 PM
Hello,

I have been trying to do a factory restore and I don't have that much time online, so any answers would be greatly appreciated.

I have a windows 7 gateway laptop and something happened to it. Before I take my laptop to best buy, I wanted to see if restoring my computer would fix the problem. I have already tried to do a system restore, but that gives me an error message when it is finished. When I try to do a factory restore from gateway recovery management, I get this message:
Hard drive configuration is not set to factory default. Restore aborted.
Is there any other way to restore my laptop to factory settings?

Thanks in advance for you help.
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3 replies

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Thank you
Hello,

Try this 1

Click on the below hyperlink "Recovery" and follow the instructions

Recovery

Good Luck
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Thank you
Thank you for giving me something new to try jack, but when I tried that, I got to the system recovery options window and the Recovery manager option was not there. Does anyone know why it would be missing?
jack4rall
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2075 -
Hello,
Let me know your laptop complete model number.
Good Luck
Posts
3
Registration date
Friday July 27, 2012
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Member
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0
Thank you
I just talked to gateway online chat, and they said that I would need to purchase recovery discs. Anyway, thanks for your help to anyone that posted.