Gateway factory restore [Solved/Closed]

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Friday July 27, 2012
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July 29, 2012
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Posts
3
Registration date
Friday July 27, 2012
Status
Member
Last seen
July 29, 2012
-
Hello,

I have been trying to do a factory restore and I don't have that much time online, so any answers would be greatly appreciated.

I have a windows 7 gateway laptop and something happened to it. Before I take my laptop to best buy, I wanted to see if restoring my computer would fix the problem. I have already tried to do a system restore, but that gives me an error message when it is finished. When I try to do a factory restore from gateway recovery management, I get this message:
Hard drive configuration is not set to factory default. Restore aborted.
Is there any other way to restore my laptop to factory settings?

Thanks in advance for you help.

3 replies

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6428
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Sunday June 6, 2010
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July 16, 2020

Hello,

Try this 1

Click on the below hyperlink "Recovery" and follow the instructions

Recovery

Good Luck
1
Thank you

A few words of thanks would be greatly appreciated. Add comment

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Posts
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Friday July 27, 2012
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Thank you for giving me something new to try jack, but when I tried that, I got to the system recovery options window and the Recovery manager option was not there. Does anyone know why it would be missing?
Posts
6428
Registration date
Sunday June 6, 2010
Status
Moderator
Last seen
July 16, 2020

Hello,
Let me know your laptop complete model number.
Good Luck
Posts
3
Registration date
Friday July 27, 2012
Status
Member
Last seen
July 29, 2012

I just talked to gateway online chat, and they said that I would need to purchase recovery discs. Anyway, thanks for your help to anyone that posted.

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