Gateway factory restore [Solved/Closed]

gateway restore 3 Posts Friday July 27, 2012Registration date July 29, 2012 Last seen - Jul 28, 2012 at 09:16 AM - Latest reply: gateway restore 3 Posts Friday July 27, 2012Registration date July 29, 2012 Last seen
- Jul 29, 2012 at 07:38 PM
Hello,

I have been trying to do a factory restore and I don't have that much time online, so any answers would be greatly appreciated.

I have a windows 7 gateway laptop and something happened to it. Before I take my laptop to best buy, I wanted to see if restoring my computer would fix the problem. I have already tried to do a system restore, but that gives me an error message when it is finished. When I try to do a factory restore from gateway recovery management, I get this message:
Hard drive configuration is not set to factory default. Restore aborted.
Is there any other way to restore my laptop to factory settings?

Thanks in advance for you help.
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4 replies

jack4rall 6507 Posts Sunday June 6, 2010Registration dateModeratorStatus December 30, 2015 Last seen - Jul 28, 2012 at 11:18 AM
0
Thank you
Hello,

Try this 1

Click on the below hyperlink "Recovery" and follow the instructions

Recovery

Good Luck
gateway restore 3 Posts Friday July 27, 2012Registration date July 29, 2012 Last seen - Jul 28, 2012 at 12:03 PM
0
Thank you
Thank you for giving me something new to try jack, but when I tried that, I got to the system recovery options window and the Recovery manager option was not there. Does anyone know why it would be missing?
jack4rall 6507 Posts Sunday June 6, 2010Registration dateModeratorStatus December 30, 2015 Last seen - Jul 28, 2012 at 02:15 PM
Hello,
Let me know your laptop complete model number.
Good Luck
gateway restore 3 Posts Friday July 27, 2012Registration date July 29, 2012 Last seen - Jul 29, 2012 at 07:38 PM
0
Thank you
I just talked to gateway online chat, and they said that I would need to purchase recovery discs. Anyway, thanks for your help to anyone that posted.