Some keys of laptop are not working

[Closed]
Report
Posts
2
Registration date
Thursday September 6, 2012
Status
Member
Last seen
January 20, 2013
-
Posts
47368
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
September 1, 2021
-
Hello,
Hello, i m using laptop toshiba satelate some months ago i m notice a problem with keyboard that, when i am starting to type some key are not working like a,r capslock key other problem that when we try to name a folder or type key word to search i cant do that problem that when the typing colum is open then automaticaly type continuesy r , or q keys i uninstal some unliecensed programes then problem stoped for some day then started again
plz help me what is solution for this i thing its action of sparm wares and unwanted files small viruse how to find they ? Plz help


2 replies

Posts
3
Registration date
Sunday September 9, 2012
Status
Member
Last seen
September 9, 2012

change your keybord otherwise the mainboard is totaly damage
Posts
47368
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
September 1, 2021
10,982
Download, install and run Malwarebyte which you can find on this site:

https://ccm.net/download/download-105-malwarebytes es-anti-malware

Ensure you make an update.

Boot your computer in safemode

Please request a FULL system scan, which may take from 20 minutes to hours. Do not interfere no matter how long in takes. The creators of Malwarebyte recommend that while the tool is running that you go do something else, such as watching a rerun of Gone with the Wind or read Tolstoy's War and Peace.

If Malwarebyte restarts your system, launch it again to finish the Full scan.

When the scan is completed, delete all items found.

Once your computer is clean and working normally just to be on the safe side
*Turn off system restore and wait 30 seconds,
*Turn it back on and create a new restore point.

This way it gets rid of anything bad that might have gotten saved in a restore point and you have a clean restore point to use in the near future if needed.
Do not turn it off until your computer is clean and working normally because you might need to use it if something goes wrong during the clean-up process.
It is better to go back to an infected restore point if something goes wrong then to not be able to undo changes that were damaging.