Headphone jack on my Toshiba Satellite doesn't work Solved/Closed

Question

Hello, 

Headphone jack on my Toshiba satellite doesn't work. When I plug my headphones in the computer, speakers play fine. I know it's not the headphone because they work on everything else I've tried. 

When I go to Control Panel > Hardware and Sound > Sound, it doesn't show the headphone jack. 

It only shows the AMD HDMI output and the speakers. 

How do I get my headphone jack to work? 
System Configuration: Windows 7 / Chrome 24.0.1312.56

cford · Accepted Answer

Hi, 

Putt your machine into Sleep Mode and then wake it up. Read it somewhere else and totally worked for me!

I tried it after several hours of trying to check, fix, update and restore.

Thanks!

Zohaib R · Answer

Hi Canada123,

Please try to uninstall and then reinstall the Audio Drivers for the Sound Card in your Toshiba Laptop and then check if the Headphones still don't work. If you have difficulty finding the Drivers, kindly reply with the Exact System Model Number of your Toshiba Laptop or the Device Instance Id of Sound Card in the machine. To get the Device Instance ID:

1.	Right click the Computer icon on the Desktop. 
2.	Select Manage. 
3.	Select Device Manager under Computer Management from the left pane. 
4.	Then expand the device such as "Sound, video and game controllers" from right pane. 
5.	Right click the Device listed. 
6.	Click Properties. 
7.	Go to the Details tab, and then select Device Instance Id from the drop down list.
8.	Make a note of this Device Instance ID. 

Please do write back to us.

TechnoKid · Answer

If that doesn't work go onto SmartAudio (i dont know if you have that but it was installed on my Toshiba satellite when I got it) Go to Jack Configuration and then go onto headphones it should work then

Headphone jack on my Toshiba Satellite doesn't work

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