Headphone jack on my Toshiba Satellite doesn't work [Solved/Closed]

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Saturday January 26, 2013
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January 28, 2013
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 rouxie -
Hello,

Headphone jack on my Toshiba satellite doesn't work. When I plug my headphones in the computer, speakers play fine. I know it's not the headphone because they work on everything else I've tried.

When I go to Control Panel > Hardware and Sound > Sound, it doesn't show the headphone jack.

It only shows the AMD HDMI output and the speakers.

How do I get my headphone jack to work?
System Configuration: Windows 7 / Chrome 24.0.1312.56

3 replies

Hi,

Putt your machine into Sleep Mode and then wake it up. Read it somewhere else and totally worked for me!

I tried it after several hours of trying to check, fix, update and restore.

Thanks!
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freethinker888
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OMG!! That worked !! I have tried everything before but nothing helped. Thank you so much!!!!
doughahn56
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worked first time just like a switch THANKS!!!
Wow it was a magic
Thanks very much it really worked
Thank you so much, it worked for me too.
I can't believe it worked like that lmao I was staring! thank you so much
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Hi Canada123,

Please try to uninstall and then reinstall the Audio Drivers for the Sound Card in your Toshiba Laptop and then check if the Headphones still don't work. If you have difficulty finding the Drivers, kindly reply with the Exact System Model Number of your Toshiba Laptop or the Device Instance Id of Sound Card in the machine. To get the Device Instance ID:

1. Right click the Computer icon on the Desktop.
2. Select Manage.
3. Select Device Manager under Computer Management from the left pane.
4. Then expand the device such as "Sound, video and game controllers" from right pane.
5. Right click the Device listed.
6. Click Properties.
7. Go to the Details tab, and then select Device Instance Id from the drop down list.
8. Make a note of this Device Instance ID.

Please do write back to us.
HDAUDIO\FUNC_01&VEN_14F1&DEV_5069&SUBSYS_1179FCD0&REV_1003\4&104964CB&0&0001
Natsolay
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Tuesday January 6, 2015
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January 6, 2015

USB\VID_0955&PID_9000
This happens after updates. I am again unable to use headphones once again
This is a problem with my Toshiba as well. The problem in my case appears to be with the physical hardware of the jack. The circular hole in the computers hard surface, into which the headphone cord would be connected, used to be lined internally with a plastic circle which was visible from the outside. That interior ring has broken out. I believe it must have functioned to secure the headphone's plug. Any idea if this is fixable? It seems like the sort of small piece that would be hard to replace.
This worked for me too!!! Thanks!~!!
If that doesn't work go onto SmartAudio (i dont know if you have that but it was installed on my Toshiba satellite when I got it) Go to Jack Configuration and then go onto headphones it should work then