Headphone jack on my toshiba satellite doesn't work [Solved/Closed]

Canada123 2 Posts Saturday January 26, 2013Registration date January 28, 2013 Last seen - Jan 26, 2013 at 11:25 AM - Latest reply:  mspittle
- Apr 17, 2018 at 10:20 PM

Headphone jack on my toshiba satellite doesn't work. When I plug my headphones in the computer speakers still play. I know its not the headphone because they work on everything else I've tried. When I go to control panel > hardware and sound > sound it doesn't show the headphone jack. It only shows the AMD HDMI output and the speakers. how do I get my headphone jack to work?

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24 replies

Zohaib R 2416 Posts Sunday September 23, 2012Registration date November 12, 2017 Last seen - Jan 27, 2013 at 03:18 AM
Thank you
Hi Canada123,

Please try to uninstall and then reinstall the Audio Drivers for the Sound Card in your Toshiba Laptop and then check if the Headphones still don't work. If you have difficulty finding the Drivers, kindly reply with the Exact System Model Number of your Toshiba Laptop or the Device Instance Id of Sound Card in the machine. To get the Device Instance ID:

1. Right click the Computer icon on the Desktop.
2. Select Manage.
3. Select Device Manager under Computer Management from the left pane.
4. Then expand the device such as "Sound, video and game controllers" from right pane.
5. Right click the Device listed.
6. Click Properties.
7. Go to the Details tab, and then select Device Instance Id from the drop down list.
8. Make a note of this Device Instance ID.

Please do write back to us.
Natsolay 1 Posts Tuesday January 6, 2015Registration date January 6, 2015 Last seen - Jan 6, 2015 at 08:55 AM
This happens after updates. I am again unable to use headphones once again
This is a problem with my Toshiba as well. The problem in my case appears to be with the physical hardware of the jack. The circular hole in the computers hard surface, into which the headphone cord would be connected, used to be lined internally with a plastic circle which was visible from the outside. That interior ring has broken out. I believe it must have functioned to secure the headphone's plug. Any idea if this is fixable? It seems like the sort of small piece that would be hard to replace.
This worked for me too!!! Thanks!~!!
Best answer
Thank you
Try putting machine into sleep mode and then wake it up, read it somewhere else and totally worked for me after several hours of trying to check, fix, update and restore... worth a try

Thank you, cford 26

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Well, I have no idea why it worked but it most certainly did. Thanks.
This worked for me as well. Thank you so much!!!
freethinker888 1 Posts Tuesday October 17, 2017Registration date October 17, 2017 Last seen - Oct 17, 2017 at 02:23 PM
OMG!! That worked !! I have tried everything before but nothing helped. Thank you so much!!!!
doughahn56 1 Posts Sunday November 26, 2017Registration date November 26, 2017 Last seen - Nov 26, 2017 at 08:38 AM
worked first time just like a switch THANKS!!!
Thank you
If that doesn't work go onto SmartAudio (i dont know if you have that but it was installed on my Toshiba satellite when I got it) Go to Jack Configuration and then go onto headphones it should work then