Toshiba problems

Solved/Closed
Devilgate
Posts
5
Registration date
Wednesday February 6, 2013
Status
Member
Last seen
February 7, 2013
- Feb 6, 2013 at 04:48 PM
Devilgate
Posts
5
Registration date
Wednesday February 6, 2013
Status
Member
Last seen
February 7, 2013
- Feb 7, 2013 at 03:50 PM
Hello,

i have a toshiba saterlite laptop no checked the model or numbers it is my daughters used for uni work
i switched it on it went thro the start up of windows seven just after the welcome screen it goes blank pressed f8 and went thro all the repairs listed there and nothing did get some thing at one of them saying some like boot record not there or boot area faulty never found it since but still get a blank screen

6 replies

Ambucias
Posts
47366
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
September 1, 2021
11,293
Feb 6, 2013 at 06:35 PM
I believe you are correct, but be careful as I suspect that the initial problem was caused by a virus.

Good luck
1
Devilgate
Posts
5
Registration date
Wednesday February 6, 2013
Status
Member
Last seen
February 7, 2013

Feb 6, 2013 at 04:50 PM
would a factory reset rectify this with out wiping all her work?
0
Ambucias
Posts
47366
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
September 1, 2021
11,293
Feb 6, 2013 at 05:01 PM
Hi,

Factory reset will bring back the lappy to it's original state, therefore all data and applications which were not there when the machine was purchased will be deleted.

Can you boot in safe mode with networking ?

Regards
0
Devilgate
Posts
5
Registration date
Wednesday February 6, 2013
Status
Member
Last seen
February 7, 2013

Feb 6, 2013 at 06:04 PM
nope it just goes into blank screen in every mode i have tried
0

Didn't find the answer you are looking for?

Ask a question
Devilgate
Posts
5
Registration date
Wednesday February 6, 2013
Status
Member
Last seen
February 7, 2013

Feb 6, 2013 at 06:06 PM
looks like i will have to remove hard drive and attach it to my computer and retreve all info then?
0
Devilgate
Posts
5
Registration date
Wednesday February 6, 2013
Status
Member
Last seen
February 7, 2013

Feb 7, 2013 at 03:50 PM
thank you very much for your help,
i talked to the IT department at work they said they would retreive the data for me which is really good :)
0