Toshiba problems
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Devilgate
Devilgate
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Devilgate
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Ambucias
Feb 6, 2013 at 06:35 PM
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Feb 6, 2013 at 06:35 PM
I believe you are correct, but be careful as I suspect that the initial problem was caused by a virus.
Good luck
Good luck
Devilgate
Feb 6, 2013 at 04:50 PM
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Feb 6, 2013 at 04:50 PM
would a factory reset rectify this with out wiping all her work?
Ambucias
Feb 6, 2013 at 05:01 PM
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Feb 6, 2013 at 05:01 PM
Hi,
Factory reset will bring back the lappy to it's original state, therefore all data and applications which were not there when the machine was purchased will be deleted.
Can you boot in safe mode with networking ?
Regards
Factory reset will bring back the lappy to it's original state, therefore all data and applications which were not there when the machine was purchased will be deleted.
Can you boot in safe mode with networking ?
Regards
Devilgate
Feb 6, 2013 at 06:04 PM
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Feb 6, 2013 at 06:04 PM
nope it just goes into blank screen in every mode i have tried
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Devilgate
Feb 6, 2013 at 06:06 PM
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Feb 6, 2013 at 06:06 PM
looks like i will have to remove hard drive and attach it to my computer and retreve all info then?
Devilgate
Feb 7, 2013 at 03:50 PM
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Feb 7, 2013 at 03:50 PM
thank you very much for your help,
i talked to the IT department at work they said they would retreive the data for me which is really good :)
i talked to the IT department at work they said they would retreive the data for me which is really good :)