Toshiba Portage M800 not booting
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PNB
Posts
2
Registration date
Saturday 20 April 2013
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20 April 2013
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20 Apr 2013 à 01:06
Zohaib R Posts 2368 Registration date Sunday 23 September 2012 Status Member Last seen 13 December 2018 - 24 Apr 2013 à 22:33
Zohaib R Posts 2368 Registration date Sunday 23 September 2012 Status Member Last seen 13 December 2018 - 24 Apr 2013 à 22:33
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3 responses
Zohaib R
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2368
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Sunday 23 September 2012
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Member
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20 Apr 2013 à 01:18
20 Apr 2013 à 01:18
Hi PNB,
May I know the exact symptoms of the problem? You have mentioned "When restated after 6 hours, it does not boots up by windows", does any error message appears when not Booting to Windows? What does the screen look like (for example blinking cursor in the top left, any error messages such as "Operating System not found", etc.)? Is the Hard Drive detected in the BIOS?
Please do write back to us.
May I know the exact symptoms of the problem? You have mentioned "When restated after 6 hours, it does not boots up by windows", does any error message appears when not Booting to Windows? What does the screen look like (for example blinking cursor in the top left, any error messages such as "Operating System not found", etc.)? Is the Hard Drive detected in the BIOS?
Please do write back to us.
PNB
Posts
2
Registration date
Saturday 20 April 2013
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Member
Last seen
20 April 2013
20 Apr 2013 à 01:30
20 Apr 2013 à 01:30
Hi Zohaib,
Thank you for your attention.
There is no any error massages. Only black screen. HDD and DVD drives are detected in the BIOS.
Best Regards,
PNB
Thank you for your attention.
There is no any error massages. Only black screen. HDD and DVD drives are detected in the BIOS.
Best Regards,
PNB
Zohaib R
Posts
2368
Registration date
Sunday 23 September 2012
Status
Member
Last seen
13 December 2018
69
24 Apr 2013 à 22:33
24 Apr 2013 à 22:33
Hi PNB,
Sorry for the delayed response. As you have mentioned that you can enter BIOS and you are able to see that the Hard Drive and the Optical Drive in the BIOS. This is a symptom of No Boot which means the computer is not able to load the Operating System. Try the below mentioned steps and check if this helps:
1. Try loading the "BIOS Defaults". (Refer to the laptop's user's manual for steps on how to load "BIOS Defaults".)
2. If the computer is still showing the blank screen after initial startup screen, check if you can access the "Advanced Boot Menu" (Start tapping the F8 key on the keyboard after you see the initial startup screen to enter "Advanced Boot Menu"). If you can access the "Advanced Boot Menu", try booting to "Safe Mode".
3. If the computer doesn't show the "Advanced Boot Menu", take a technician's help and reseat the Hard Drive. You can refer to the Service Manual for steps on how to reseat the Hard Drive.
Do reply with results.
Sorry for the delayed response. As you have mentioned that you can enter BIOS and you are able to see that the Hard Drive and the Optical Drive in the BIOS. This is a symptom of No Boot which means the computer is not able to load the Operating System. Try the below mentioned steps and check if this helps:
1. Try loading the "BIOS Defaults". (Refer to the laptop's user's manual for steps on how to load "BIOS Defaults".)
2. If the computer is still showing the blank screen after initial startup screen, check if you can access the "Advanced Boot Menu" (Start tapping the F8 key on the keyboard after you see the initial startup screen to enter "Advanced Boot Menu"). If you can access the "Advanced Boot Menu", try booting to "Safe Mode".
3. If the computer doesn't show the "Advanced Boot Menu", take a technician's help and reseat the Hard Drive. You can refer to the Service Manual for steps on how to reseat the Hard Drive.
Do reply with results.
