Certificate file is missing or corrupted error message appears

Barry McNamara Posts 1 Registration date Friday May 3, 2013 Status Member Last seen May 3, 2013 - May 3, 2013 at 06:24 AM
 b9k9 - Jul 20, 2015 at 09:16 PM
Roxio Easy Media Creator 9
I downloaded this free version.It is installed but when I try to use I get
"Certificate file is missing or corrupted,please re-install it."
I did re-install but still getting this message.

Can anyone help please>


1 response

jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
May 3, 2013 at 03:00 PM

Try this 1

1) Click on Start --> In search bar, type control folders and press Enter.

"Folder Options" will be opened.

Click on the "View" tab.

2) Select the option "Show hidden files and folders" and uncheck the check box

"Hide extensions for known file types" and click on OK.

3) Now go to the location C:\ProgramData\Sonic

Look for the file "sarlicense9.dat" and rename it to sarlicense9.tmp.

Now open your Roxio Creator.

Later follow the step 1 and click on "Restore Defaults" button and then click on


Good Luck
Did that and does not work.
That does not work in 8.1