Windows xp cant connect to wireless internet or through ethernet [Closed]

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see this video for more detail. I cannot understand what the problem is?!

Dell inspiron 6000, windows xp services pack 2 vers 2002 , intel celeron 1.3ghz
network adapters
1394 net adapter
broadcom 440x10/100 integrated controller
intel pro/wireless 2200bg network connection

All drivers installed everything seems to be fine... but it jsut keeps trying to connect and never makes the connection?!


system info etc on video

http://www.youtube.com/watch?v=BT3ZZY3ubrE

please help if you can. getting fed up of not being able to connect this up! I have already reset the tcp/ip manually on regedit also... this didnt help...

1 reply

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Hello,

Try this 1

1) Click on below hyperlink "Fix" and download the file

Fix

Double-click on it and follow the onscreen instructions.

2) Click on Start --> Run --> Type cmd and press Enter.

"Command Prompt" will be opened. Now enter the below command.

Command Prompt' will be opened. Enter the below command

ipconfig/all and press Enter.

Make sure that IP Address, Subnet Mask, Default Gateway and DNS Servers

are having addresses.

3) If you are not using static IP then

Click on Start --> Run --> Type ncpa.cpl --> Press Enter.

If you are using wired network then right click on your local area connection icon

or if you are using wireless network then right-click on wireless network icon --->

Select "Properties" ---> Scroll down and double click on "Internet

Protocol[TCP/IP]" --> Double-click on it --> Make sure that

"Obtain IP address automatically" and "Obtain DNS server address automatically"

options are selected.

4) Temporary disable your Firewall \ Antivirus and check if you are able to browse.

5) Make sure that proxy is not enabled.

Right click on the "Internet Explorer" icon --> Click on "Properties" --> Click on

"Connections" tab --> Click on "LAN settings" button. In that window uncheck all

the options, if you notice any option selected.

6)If the problem still exists then

Click on Start --> In search bar, type cmd and press Enter.

"Command Prompt" will be opened. Now enter the below command.

ping www.google.com ---> Press Enter.

Are you getting the reply messages ? If you failed to get the reply messages then

let us know the message that appears in the ping.

Good Luck
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added info... in cmd prompt... entered

sc query wzscvc

SERICE_NAME:wzsvc
TYPE: 20 WIN32_SHARE_PROGRESS
STATE:4 RUNNING
<STOPPABLE NOT PAUSABLE, ACCEPTS_SHUTDOWN>
WIN32_EXIT_CODE: 0 <0X0>
service exit code: 0 <OXO>
CHECKPOINT: 0X0
WAIT_HINT: 0X0
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Hello,
Try this 1
1) Follow the above step 6 and let me know what you are getting.
2) Click on the below hyperlink "Fix"
Fix
Double-click on it and follow the onscreen instructions. Restart your PC.
Good Luck
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that link is installing ok but still no joy ... when I enter step 6 into comand prompt I get

"Ping request could not find host www.google.com. please check the name and try again"
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Hello,
Try this 1
Uninstall your network drivers and install it once again. You can download the drivers from your manufacture's website,
Good Luck

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