Windows xp cant connect to wireless internet or through ethernet
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MissyMM
Posts
8
Registration date
Tuesday May 28, 2013
Status
Member
Last seen
May 28, 2013
-
May 28, 2013 at 08:05 AM
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020 - May 28, 2013 at 11:52 AM
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020 - May 28, 2013 at 11:52 AM
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1 response
jack4rall
Posts
6428
Registration date
Sunday June 6, 2010
Status
Moderator
Last seen
July 16, 2020
May 28, 2013 at 08:28 AM
May 28, 2013 at 08:28 AM
Hello,
Try this 1
1) Click on below hyperlink "Fix" and download the file
Fix
Double-click on it and follow the onscreen instructions.
2) Click on Start --> Run --> Type cmd and press Enter.
"Command Prompt" will be opened. Now enter the below command.
Command Prompt' will be opened. Enter the below command
ipconfig/all and press Enter.
Make sure that IP Address, Subnet Mask, Default Gateway and DNS Servers
are having addresses.
3) If you are not using static IP then
Click on Start --> Run --> Type ncpa.cpl --> Press Enter.
If you are using wired network then right click on your local area connection icon
or if you are using wireless network then right-click on wireless network icon --->
Select "Properties" ---> Scroll down and double click on "Internet
Protocol[TCP/IP]" --> Double-click on it --> Make sure that
"Obtain IP address automatically" and "Obtain DNS server address automatically"
options are selected.
4) Temporary disable your Firewall \ Antivirus and check if you are able to browse.
5) Make sure that proxy is not enabled.
Right click on the "Internet Explorer" icon --> Click on "Properties" --> Click on
"Connections" tab --> Click on "LAN settings" button. In that window uncheck all
the options, if you notice any option selected.
6)If the problem still exists then
Click on Start --> In search bar, type cmd and press Enter.
"Command Prompt" will be opened. Now enter the below command.
ping www.google.com ---> Press Enter.
Are you getting the reply messages ? If you failed to get the reply messages then
let us know the message that appears in the ping.
Good Luck
Try this 1
1) Click on below hyperlink "Fix" and download the file
Fix
Double-click on it and follow the onscreen instructions.
2) Click on Start --> Run --> Type cmd and press Enter.
"Command Prompt" will be opened. Now enter the below command.
Command Prompt' will be opened. Enter the below command
ipconfig/all and press Enter.
Make sure that IP Address, Subnet Mask, Default Gateway and DNS Servers
are having addresses.
3) If you are not using static IP then
Click on Start --> Run --> Type ncpa.cpl --> Press Enter.
If you are using wired network then right click on your local area connection icon
or if you are using wireless network then right-click on wireless network icon --->
Select "Properties" ---> Scroll down and double click on "Internet
Protocol[TCP/IP]" --> Double-click on it --> Make sure that
"Obtain IP address automatically" and "Obtain DNS server address automatically"
options are selected.
4) Temporary disable your Firewall \ Antivirus and check if you are able to browse.
5) Make sure that proxy is not enabled.
Right click on the "Internet Explorer" icon --> Click on "Properties" --> Click on
"Connections" tab --> Click on "LAN settings" button. In that window uncheck all
the options, if you notice any option selected.
6)If the problem still exists then
Click on Start --> In search bar, type cmd and press Enter.
"Command Prompt" will be opened. Now enter the below command.
ping www.google.com ---> Press Enter.
Are you getting the reply messages ? If you failed to get the reply messages then
let us know the message that appears in the ping.
Good Luck
May 28, 2013 at 08:32 AM
May 28, 2013 at 08:54 AM
"
Windows IP configuration
An internal error occured: the request is not supported
Please contact microsoft support services for further help
additional information: Unable to query host name
"