Internet shows connected but can't browse [Solved/Closed]

KrisW 3 Posts Thursday March 23, 2017Registration date March 27, 2017 Last seen - Mar 23, 2017 at 03:14 PM - Latest reply: Brooke_Harper 39 Posts Saturday March 4, 2017Registration dateContributorStatus May 28, 2017 Last seen
- Apr 15, 2017 at 12:51 PM
I'm hoping someone can help. Recently completed a system restore and connection to the interest both wireless and direct are showing signal strength as excellent however am unable to open a webpage. I have search the web and tried a few tips with no luck. I have removed all anti virus software as well. Thanks.
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4 replies

Brooke_Harper 39 Posts Saturday March 4, 2017Registration dateContributorStatus May 28, 2017 Last seen - Mar 27, 2017 at 05:09 AM
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Hey, how are ya?

You can try this (assuming you haven't): Go to Control Panel / Network Connections / either the Local Area Connection Properties or the Wireless Connection Properties, or both. Then go to TCP/IP Properties. Check the IP address and DNS are set to "automatically obtain." Also, click the Advanced button and make sure that nothing is explicitly entered for Default Gateway, nor anything on the DNS tab.

You can also try this: https://support.microsoft.com/en-us/help/811259/how-to-determine-and-to-recover-from-winsock2-corruption-in-windows-server-2003,-in-windows-xp,-and-in-windows-vista
KrisW 3 Posts Thursday March 23, 2017Registration date March 27, 2017 Last seen - Mar 27, 2017 at 07:07 AM
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Thank you for the response.
All the connection properties are set to automatic, this is one of the first things I checked, I have also tried the command prompt and entered netsh winsock reset. I have run through the link you provided and checked to see if windsock2 was corrupted. I have all the files that I should have example MSAFD TCP/IP however I have some extra ones that are MSAFD NET BIOS (Device Net Bt TCpip6 ......but I think these are ok.
I'm at a complete loss, I have search the web and tried everything I could find. The internet was working up to this point. The laptop is about 7 years old so I may just need to think about upgrading unless you have any other suggestions.
Thanks again for the response
KrisW 3 Posts Thursday March 23, 2017Registration date March 27, 2017 Last seen - Mar 27, 2017 at 07:47 AM
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I got it sorted
Brooke_Harper 39 Posts Saturday March 4, 2017Registration dateContributorStatus May 28, 2017 Last seen - Apr 15, 2017 at 12:51 PM
Awesome! How did you go about solving the issue?